We frequently contacted the rental company during our trip, and they were always very courteous. The only dissatisfaction was with the person who handled our rental process. They only mentioned that the car should be returned with a full tank but didn't provide any driving tips or local rules. If it weren't our second time driving in New Zealand, we might have missed many local regulations. The rental company should not only explain the charges but also inform drivers about local driving rules. The employee just parked the car at the entrance and left. They didn't verify the existing scratches in front of us nor mentioned that the car had a foot brake. For a driver unfamiliar with the car, there should be some explanation. I had to figure everything out on my own. If it were my first time driving locally, I would have been completely lost.

Was wondering to get kia sportage but got toyota Rav 4, but that's okay it treated us well

Quick and Easy

On our arrival, we had to wait for pickup while the only member of staff on duty was dealing with other customers.

And car smell so bad like a someone smoke in car before and a car very old

Great service and polite & efficient staff

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