Convenient

Encountered a young Chinese guy. I felt it would have been better to meet a foreigner. He clearly understood Chinese but pretended not to, his attitude was extremely indifferent.

We refueled before returning the car, but the gas station was 4 kilometers away from the return point. By the time we got there, the fuel gauge was just a bit short of full. The staff insisted on charging us 26 CAD or asked us to refuel again. Very dissatisfied, this never happened in Europe.

The car was broken down in the road, with check engine light on, and strong gas smelling. We have to call the road assistant to report the issue and waiting for 3 hours to get answer with the next day to have the replacement car. We end up with one more day stay in our intermedia hotel in Jasper and can not cancel that day hotel in Kamloops. So we wasted 500 CAD (Jasper hotel) + 300 CAD (Kamloops hotel) plus one more day stuck in Jasper in the mountain. This is horrible because of the bad condition of the rental car.

Good platform to do the car rental and hotel booking.

Like: This Hyundai must have been one of the best cars we've had. 5 liters/100 km throughout the trip type thing.