Good.

It's okay, nothing special

They provided a Kuga, which I later realized was the same as the Ford Escape that's recently been released in our country.

The service was excellent. They clearly explained everything, and the process was very simple with no upselling or forced charges. The car was in good condition. I booked a manual transmission but got an automatic, and the car was very clean.

It's a bit of a walk from the train station, and you have to cross the street, but the front desk provided clear directions. You pick up the car yourself using the parking ticket given by the front desk at the exit. There aren't many gas stations nearby, so I used GPS to find one near another store to refuel. For returning the car, drive to the ground floor of the parking lot, and hand over the car, keys, and documents. There's no paperwork or handover documents needed.