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Live chat Email us Service Code: 7874433223
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Reviewed: Thu, Jul 30, 2020
About Europcar: 10.0 /10
The customer service is very polite.
About QEEQ: 10.0 /10

Relevant Reviews on Europcar in France

Sandy Piers

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Reviewed: Thu, Oct 24, 2024
About Europcar: 10.0 /10
Very good. The location of the car return parking lot at Paris Orly Airport: Google Maps navigation is not accurate. Even if you set it to 'Parking P3 - Parking Officiel - Aéroport Paris-Orly,' after entering the airport highway, you should turn left to enter the parking building. However, the navigation keeps directing you to turn right, preventing you from entering the building and leading you to circle around the airport. Trust Waze navigation; it is much more accurate. Alternatively, follow the ground signs for P3 and the 'Location Car Rental' sign ahead, which will lead you directly into the building and to the underground parking on the 3rd floor, where all the rental car parking spaces are located.
About QEEQ: 10.0 /10

Phoebe Hicks

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Reviewed: Sat, Jul 6, 2019
About Europcar: 10.0 /10
Excellent service
About QEEQ: 10.0 /10

M.Hayes

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Mini Van | Renault Scenic 7 Seats or similar
Reviewed: Sat, Jul 16, 2022
“Top class”
About Europcar: 10.0 /10
Great service.
About QEEQ: 10.0 /10
Super easy and clear

Manu

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Full Size Van | Mercedes-Benz Viano or similar
Reviewed: Thu, Dec 12, 2019
“Easy booking process clear . Price competitive definitely use again”
About Europcar: 8.0 /10
The car was booked before arrival. I arrived at kiosk . Service counter were told me that vehicle was not ready . Lady made a phone call to ask to get car ready. I had to wait with my 2 yr and 8yr for over 45mins i could see them washing car in the dark !!! Frantically . The vehicle was difficult to locate as its very dark . Returning was easy and straightforward
About QEEQ: 10.0 /10
Very good communication and helpful called service desk to say flight would be delayed. They responded very quickly. Brilliant service
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i.erin

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Compact | Ds 3-crossback or similar
Reviewed: Wed, Aug 21, 2019
“stressant à cause de problèmes imprévus”
About Europcar: 5.0 /10
Service du personnel ne nous a pas prévenus de dommages sur la voiture. il ne nous a pas expliqué comment conduire la voiture (c'était une voiture hybride). La voiture n'était pas au bon endroit qu'on nous avait dit et il n'y avait personne à qui demander. Nous avons perdu trop de temps et nous avons été stressés. Je pense que quelqu'un aurait dû nous accompagner pour voir si tout allait bien pour la voiture.
About QEEQ: 8.0 /10

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