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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1638837219
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Reviewed: Thu, Jan 9, 2020
About Alamo: 4.0 /10
The customer service at night only speaks French, no English. They said they would call me back after our conversation, but I never received a call all night. The customer service experience was poor. Returning the car at Paris airport was very complicated. It is recommended to communicate the complexity of returning the car in advance and provide multiple reminders. Without these, it would be almost impossible to return the car smoothly. Fortunately, I went to return the car ahead of time; otherwise, I might have missed my flight back home. It took three whole hours to find the car return location at the airport — a tough experience. I strongly suggest optimizing this process!

Relevant Reviews on Alamo in France

Steward Jenkin(s)

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Reviewed: Fri, May 30, 2025
About Alamo: 8.0 /10
Satisfied. Everything is handled according to procedures, and there’s no need to wait in line due to fewer people.

Alexander Truman

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Reviewed: Sat, Feb 25, 2017
About Alamo: 10.0 /10
Excellent service, quick processing, free upgrade. Originally booked a seven-seater manual, got a Ford seven-seater automatic. Return was quick, deposit of 250 euros refunded immediately.
About QEEQ: 10.0 /10

H.Grein

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Mini Van | Citroën Jumpy 2.2 or similar
Reviewed: Sun, Sep 1, 2019
“Great for the price”
About Alamo: 8.0 /10
The car was after 50k. Not so clean. With a lot of scretchs. It was a leak of water from the roof when it was raining. But it was big van with a lot of space and very comfortable.
About QEEQ: 10.0 /10

R.Hughes

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Mini Van | VolksWagen Touran or similar
Reviewed: Tue, Jul 30, 2019
“Wrong kind of vehicle”
About Alamo: 5.3 /10
They didn’t supply the vehicle I’d reserved. I clearly specified mini van because we were travelling with 3 people with bikes. When we got there, we were given a car instead(Citroen c4) We could barley manage and had to unpack bikes to get them in, and travel with luggage on are knees and even in the foot well of the front. I was told vehicles weren’t available and this was same in class.....which it clearly wasn’t! When I returned the vehicle I mentioned that we had problems and they said we could get a partial refund? Hopefully we will
About QEEQ: 10.0 /10

J.GARRICK

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Standard Crossover | Peugeot 3008 or similar
Reviewed: Thu, Apr 4, 2019
About Alamo: 9.7 /10
Entreprise & Alamo team was very helpful!
About QEEQ: 8.0 /10

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