Initially, I had low expectations for a local car rental company, and this one had no reviews. I was a bit nervous, but it far exceeded my expectations! Highly recommend this local rental company! The staff spoke excellent English, making communication very smooth. Although they promoted insurance, they were very understanding when I mentioned I had already purchased it through a third party. They allowed me to pick up the car an hour and a half early without changing the return time, effectively giving me an extra hour and a half free of charge. The staff were very efficient and provided clear explanations about entering and exiting ZTL zones. The car was in excellent condition, almost brand new. The parking lot is in Florence's old town, so be cautious when entering and exiting.

Very efficient

We booked a Fiat 500 but they give us an Opel Crossland, no complains for that, bigger car, better value for money, the only problem was the waiting time, one hour and 40 min, and they block €900, that’s a big amount considering that we pay for the expensive assurance , that covers everything

Good app, very intuitive, easy to use