It's okay, but you need to queue during peak times.

Initially, I had low expectations for a local car rental company, and this one had no reviews. I was a bit nervous, but it far exceeded my expectations! Highly recommend this local rental company! The staff spoke excellent English, making communication very smooth. Although they promoted insurance, they were very understanding when I mentioned I had already purchased it through a third party. They allowed me to pick up the car an hour and a half early without changing the return time, effectively giving me an extra hour and a half free of charge. The staff were very efficient and provided clear explanations about entering and exiting ZTL zones. The car was in excellent condition, almost brand new. The parking lot is in Florence's old town, so be cautious when entering and exiting.

Pretty good

All terms are consistent and clearly explained, and there's no pressure to buy additional insurance upon inquiry.

After driving away in the car the change oil light came on. It continued to be on for the three weeks I had the car. Several of the car lights were not working. Into my time with the car adblue notice indicated. I had to call customer service to find out what I had to do. Had to take care of that while renting the car. In short, the maintenance of the car was poor.

The platform was fine.