Overall it was fine, with a bit of an Italian feel. The car provided had at least ten scratches, but the dealer had pointed out the damaged spots beforehand. Overall experience was okay.

Italian roads are very narrow, so we booked a small car. However, when we went to pick up the car at the scheduled time, the rental company didn't have the model we reserved and we ended up with a larger car. Although it was more comfortable to ride in, it was harder to drive and fuel costs were higher. The front desk staff was quite helpful despite limited English skills and even tried to sell us insurance, which we declined after clarifying the details. Be mindful when picking up your car.

Decent value and the car was in good condition. Customer service was better than expected as the reviews were generally less than complimentary. The only minor issue was the distance of the pick up point from the arrivals terminal. It is a long walk in the heat with baggage.

Booking procedure worked well. No issues.

After driving away in the car the change oil light came on. It continued to be on for the three weeks I had the car. Several of the car lights were not working. Into my time with the car adblue notice indicated. I had to call customer service to find out what I had to do. Had to take care of that while renting the car. In short, the maintenance of the car was poor.

The platform was fine.