They actually gave us the Cross version, which was a nice surprise. Really happy they didn’t try to push any extra insurance. After returning the car we needed a ride back to our hotel/airport and they very readily drove us back, even though it was a few kilometers away.

The car rental company is not located at the airport. After exiting the airport, I called the company and arranged to wait at the Starbucks entrance. The staff drove over to pick me up, though the wait time was a bit long. Everything else was fine, and communication went smoothly. The vehicle pickup and inspection process at the store was quick and straightforward. For pickup, all they required were a credit card (non-UnionPay), a passport, and a driver's license translation. They didn’t even check the original driver's license, which I forgot to bring. I was initially prepared for an argument but ended up not needing it at all. For those worried about forgetting their license, there’s no need to stress. The car wasn’t provided with a full tank of gas, so just return it with the same level you received.

Very satisfied. No upselling during pickup, they even proactively added a WhatsApp contact for easier communication. When returning the car, despite scratches on the tires and rims, the store manager waived the fine after consulting. Highly recommended.

The car was in good condition, I got another car than what I reserved but the same size and specifications, the guys at the counter at this company was very helpful and cooperative, I recommend Windycar