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Search for Hertz Car Rentals in Liverpool

Had issues with customer service. Had issue with car being ready. Had issues with type of car.

Reviewed: Mon, Jul 1, 2019
About Hertz: 4.8 /10
Hertz Aberdeen were great but Hertz Liverpool staff were meant to follow up with us on cost of vehicle and did not. Very disappointed with Hertz initial customer service compared to other companies.
About QEEQ: 8.0 /10
Mercedes Vito Tourer image
Hertz
Liverpool
United Kingdom
Mini Van | Mercedes Vito Tourer or similar

Relevant Reviews on Hertz in United Kingdom

Zara Hodgson

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Hertz
Belfast City Airport(BHD)
Belfast
United Kingdom
Reviewed: Sun, Oct 26, 2025
About Hertz: 10.0 /10
Efficient and clear explanations.
About QEEQ: 10.0 /10

Lester Horatio

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Hertz
Newcastle Airport(NCL)
Newcastle Upon Tyne
United Kingdom
Reviewed: Sun, Sep 22, 2019
About Hertz: 6.0 /10

Polly Spenser

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Hertz
Gatwick Airport(LGW)
London
United Kingdom
Reviewed: Thu, Jan 11, 2024
About Hertz: 10.0 /10
HERTZ is indeed a great brand, no upselling
About QEEQ: 10.0 /10

J.Potts

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Intermediate | Skoda Octavia Estate or similar
Hertz
Belfast
United Kingdom
Reviewed: Mon, Jul 22, 2019
“poor”
About Hertz: 5.3 /10
Booked estate car and received hatchback which caused luggage problem. Charged for insurance I had already payed for
About QEEQ: 8.0 /10

K.Chee

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Compact | Vauxhall Astra or similar
Hertz
Edinburgh Airport(EDI)
Edinburgh
United Kingdom
Reviewed: Wed, Jun 12, 2019
“Terrible experience with Hertz”
About Hertz: 4.3 /10
I won’t never ever book cars with Hertz especially in UK. Rigid staff, poor customer services and don’t even ponder long q waiting to pick up the cars as staffs just take their own sweet time to process the booking. Totally waste of time as we q for almost 2 hours for less than 20 people in line. From counter to ground staffs, all are very arrogant and unfriendly at all. Even the shuttle service to terminal takes ages to come and not really care whether u r catching your flight schedule. I never had such bad experience with Hertz in other countries over the world. Sorry, yes ruin my day
About QEEQ: 9.0 /10
Everything is fine. Please be cautious with yours posted rating on Hertz. Not matching customer expectation at all

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