Car was exactly what we expected, in fact we got a minor upgrade to a Renault Symbioz. Staff were extremely friendly and helpful, offering us suitable add ons for our needs.

Very satisfied!

VERY TIME CONSUMING GATHERING ALL THE INFORMATION REQUIRED TO PICK UP. ALSO, AS I ONLY HAD £1500 ON MY CREDIT CARD I WAS FORCED TO PAY IN ADVANCE FOR PETROL I NEVER USED, RETURNING THE CAR BAck with virtually half a tank of petrol in it. On a positive note Ryan on reception is a credit to your organisation, and probably one of the reasons you are still afloat. Had it not been for him remaining calm and trying his best to help me I would not have picked the car up and certainly would have never used you again.

Took a very long time to get the car. The guy on the desk kept sales pitching to get the person in front to upgrade. It was extremely frustrating. Also on the paper work it said to go to a different pick up address, wasting my time walking around while it was raining

Wait time was too long. Info required could have been collected in advance. Car provided was not as requested and was positioned as a ‘free uprgrade’ which is nonsense.