Although we had to walk 15 min to pick up, we loved the car that we got for the price!

Although insurance was offered, there was no pressure to buy; both pickup and return were very quick

Car was very economical on fuel

Paperwork required at Budget seemed excessive. It would be good if that could be done beforehand.

Excellente voiture tout était parfait de la réception à la restitution

Service pratique offrant un excellent rapport qualité prix

First I had to request a domestic as they tried to put me into a KIA Forte when I was expecting a Ford Fusion. Ended up with a Chev Impala which was fine. At return they tried to stick me with some vehicle damage that was shown to me at pick up but was marked incorrectly on the initial inspection sheet. Then tried to charge me a late return fee because they had entered in the wrong info. The only reason I went with them was because of the unlimited mileage as I was going to Montreal and back, a 2000km trip and the usual 200km per day for 7 days wasn't gonna do the job. I ate the extra charges that pushed the rental up to $490+, over $100 more than expected because I wouldn't have been able to get another vehicle elsewhere on zero notice. Will not be dealing with them again.

I booked a standard car and get a YUKON XL- because they did not have anything smaller and consequently spent about $75 extra on gas! Very disappointed and hope that I will be refunded for the extra gas