Happy and Satisfied!

No queue, the staff handled it quickly, no extra insurance sales

The Calgary drop-off point is far from the gas station.

The car pickup process was relatively smooth. The staff asked us where we were headed and, upon learning we were going to Banff, suggested we upgrade the car because the mountain roads might be challenging. In reality, there weren't many mountain roads, and they were very easy to drive on—it was easy to accidentally speed. They also asked if we needed roadside assistance insurance, but we decided we could change a tire ourselves, so we didn't add it. When we picked up the car, it seemed like we got an upgrade to a Ford Focus, which was practically new (only 5000 km driven). We were so excited about the new car that we didn't thoroughly inspect it; the windshield had a small crack. Although it didn't affect driving, we were a bit worried, especially since it rained later. We contacted the rental company and QEEQ for reassurance, and they both told us not to worry and enjoy our trip. The car return was unexpectedly smooth, taking only a 30-second inspection mainly to check the fuel tank. Overall, this company was pretty good.

Alamo is always a good choice. Their vehicles are new and clean and prices reasonable. I will use them again.

I was pleasantly surprised how easy it was to book through EasyRentCars. I got a good deal. I will use them again always. Keep up the good work.

No. I requested and paid for SUV car Hyundai (Santafi), after 10 days the car stopped at the middle of the road due to mechanical problem they pull up the car and replace it with a smaller one KIA (Otima) despite I went to their office twice explaining to them I need a car suitable for my condition specially I have two kids but their unstoppable answer “we run out of stock” I tried so badly to communicate with them through Twiter and via emails but nothing happened. I returned the car and paid for SUV car but actually I used smaller one.