Great experience let down by a really poor car.

Plan to arrive early though because check-in took almost an hour

The pick-up point is right at the airport parking lot, with clear signage from various rental companies, making it very convenient. The pick-up procedure is not complicated. My English is quite average, but the staff was very patient, spoke slowly, and used written diagrams, making communication smooth. The car was new, with only 4000 kilometers on it. The Mitsubishi SUV was fuel-efficient, covering nearly 1000 kilometers in 5 days. The only drawback was that it felt slightly underpowered on uphill drives. Overall, it's a good experience.

Thet gave us a brand new car, just one month old. Fine car with a lot of space. travelled from Airlie beach to Cairns without any problems

Counter staff shilpa was very helpful and quick. The process hardly took two min. Luckily got an almost new car swift, so no worries on the vehicle aspect

Great job.

Europcar were good, although I was charged an international money transfer fee which I don't recall being in the contract. The vehicle was new, but a software glitch produced an airbag warning sign on the dashboard. The car itself was very basic and Mitsubishi really need to upgrade their "clunker" engines.