Renting a car is very convenient, and the reception staff are very patient.

Renting a car in Europe is actually quite convenient, as long as you have all the necessary documents, the process is very quick. However, the rental office may upsell insurance and vehicle upgrades. Personally, I think buying full insurance at the rental office is necessary when traveling abroad—it’s more convenient than dealing with claims back home after an accident abroad. So I purchased it. As for the vehicle upgrade, since the available upgraded model was the new Mercedes C200D, and as a car enthusiast, I couldn't resist choosing it. Overall, spending money always feels worth it.

The location is great, right on Diagonal Avenue. The staff is very friendly and didn't try to upsell insurance.

Very satisfied with the service provided by this company. The service was quick, friendly, and trustworthy. They upgraded my manual car reservation to an automatic without any extra charge. The car was new, clean, and well-maintained. The car exchange and paperwork were faster than I expected. I will definitely use them again next time. Thank you for their excellent service!

Picked up the car at Seville Airport, staff were very friendly. The car was an almost new hybrid with only 280km on it. There was an unexpected mechanical failure, but the roadside assistance and subsequent car replacement services were very timely and efficient. This incident, although disruptive, made me feel that Hertz is very reliable.