The staff were quite friendly, the airport location is open 24 hours, but other locations are not.

Enterprise initially provided a car that was not at the level of a Ford Focus. The car was in poor condition and very dirty, and it had not been cleaned for customers. We requested a replacement, but the staff was not helpful.

At the arrival level of Izmir Airport, you can see the Enterprise counter. The parking lot is across a sky bridge, and the counter staff did not accompany us to pick up the car. The counter staff also incorrectly indicated the return location, causing my family and me to shuttle between the airport counter and the parking lot, which is a considerable distance. The counter staff did not apologize and blamed the agency, QEEQ, instead. The staff at the pickup point had poor English, making communication difficult. Moreover, the only automatic vehicle available was an old Citroën C1, leaving us with no other choice.

The service was okay, the rental process was simple, no need for a notarized or translated driver's license. Just wasn't sure where to pick up the car, took some time to figure out since the signs in Turkey are unclear.

Commandé un véhicule SUV et nous avons reçu une audi A3. nos baggages ne sont pas tous renter dans le coffre donc voyager avec deux bagages entre les deux sièges de dernière pas très confortable pour 5 jours de location avec 4 adultes.