Check in process was quick and efficient. Staff was friendly. Airport is small so car was easy to find and return. There were a few issues: the car interior was dirty and stunk of pot and cigars upon pick up. The exterior had a few more dings and dents than a usual rental and the the tires needed alignment. When the car reached 70mph, it would shake. The speed limit on the highway in NM can be 75 in some locations but we just couldn’t drive that fast. Also, it appears I was charged an additional $6.51 for something when I returned the car but I have no idea what this was for as the description was vague & I only received an e-receipt a couple of hours later when I was no longer at the airport.

The Qeeq platform is always easy to understand. The price drop has never worked for any booking I have made and customer service has been friendly and helpful on the few instance I’ve needed them,

The service attitude is great, warm and attentive, quick and efficient!

Both pickup and drop-off were very quick and convenient. The price was the cheapest among several major rental companies. Great value for money.

Budget initially said we hadn’t paid for the vehicle and refused the booking without bank proof. We were on the other side of the world from home and had none. Eventually they contacted the booking agent who was at fault and agreed it was fully paid.

Not good as they had not informed Budget that we had fully paid at the time of booking in the UK! It was sorted out after a very stressful morning.

Easy pick up and drop off. Car met expectations.

I found it cheaper through easy rent cars then through the rental company.