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Live chat Email us Service Code: 4140716314
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Poor drop off

Reviewed: Sun, Jul 14, 2019
About Europcar: 8.7 /10
The location closed at 6 pm, which I was not told previously. The car had to be filled with gasoline but I took it to two gas stations which didn’t accept US credit cards, which I didn’t know. The car had to be left in one location and then the key taken to a hotel a 10 min walk away. But we had heavy luggage, so I had to take the luggage to the hotel key drop off, return the car, then return the key to the hotel. Very stressful when trying to catch a train at the train station outside of town.
About QEEQ: 10.0 /10
Compact | Peugeot 308 or similar

Relevant Reviews on Europcar in France

Gilbert Amelia

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Reviewed: Mon, Dec 2, 2024
About Europcar: 2.0 /10
About QEEQ: 10.0 /10

Armand Church

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Reviewed: Mon, Aug 19, 2019
About Europcar: 10.0 /10
Very efficient. There might be non-mandatory offers for insurance and vehicle upgrades, which you can politely decline.
About QEEQ: 10.0 /10

Burgess Bowen

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Reviewed: Sat, Oct 20, 2018
About Europcar: 8.0 /10
Service attitude was acceptable
About QEEQ: 8.0 /10

H.Ly

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Compact | Mg 5 Electric-electric or similar
Reviewed: Fri, May 10, 2024
“Mr. Nabil. Great professional service at Europcar Geneva airport (French side )”
About Europcar: 7.0 /10
rental counter was soso, the salesperson do not really explain the detail how to check the car or explain that customer must check within 2hrs if there any damage of the car..all in French and counter should explain to the customer but instead trying to sell customer many things.. however, the best staff at the pick up area is Mr. Nabil..he is very good, explain how to use the EV car as this is the first time i use EV car..he spent at least half hour explain how to use. This is customer service..Mr. Nabil should be manage the entire Europa at this division and should at least get bonus and get a good raise for his good attitude and services. Very professional..unlike the staff from the counter which is very poor service.

E.Nulman

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Mini Van | Renault Scenic 7 Seats or similar
Reviewed: Thu, May 16, 2019
“10 points!!!”
About Europcar: 10.0 /10
Best value for your money
About QEEQ: 10.0 /10

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