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The car was ok but could be better...

Reviewed: Mon, Jul 29, 2019
About Europcar: 8.7 /10
Booked VW Golf class, Golf was on the perimeter but sales agent pretended there was no Golf and I must be mistaken, so I got a small ugly Ford. Due to need of bigger trunk (short notice) i asked for estate wagon in almost same class. Golf estate and Seat Leon estate would be available. Prebooking price would have been exactly 5 Euro more for the whole weekend. Sales agent however insisted on 35 Euro more even though they havent had many bookings for the weekend and many available cars. Didnt take the offer as it was heavily inflated without any reason. Quite a bad experience after a very good one before.
About QEEQ: 10.0 /10
Compact | Volkswagen Golf or similar

Relevant Reviews on Europcar in Germany

Jason Burne-Jones

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Reviewed: Mon, Oct 7, 2024
About Europcar: 10.0 /10
Satisfactory
About QEEQ: 10.0 /10

Jack Yeates

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Reviewed: Tue, Jul 23, 2024
About Europcar: 2.0 /10
Scam company. I rented a car for two days, and the bill shows I exceeded the mileage by 17,769 kilometers. They even sent me a bill asking for 8000 euros. They directly deducted my 300-euro deposit. I'm currently disputing this. Hopefully, the platform will support me.

Winni Law

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Reviewed: Sat, Mar 3, 2018
About Europcar: 2.0 /10
They gave me the wrong model and it was a lower trim. I was supposed to get a Mondeo but had to pay extra to switch cars.

Lewis Hopkin(s)

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Reviewed: Mon, Jan 28, 2019
About Europcar: 8.0 /10
A very pleasant experience, looking forward to the next time

Beryl Wollaston

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Reviewed: Mon, May 11, 2015
About Europcar: 10.0 /10
The staff was very warm and friendly, even though we were finishing the car rental process near the closing time. Everything went smoothly. We rented a Touran but received an Opel instead, which had much more space. It was fantastic.
About QEEQ: 10.0 /10

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