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Booking ok

Reviewed: Wed, Aug 7, 2019
About GOLDCAR: 6.0 /10
Gold car terrible Wanted extra 60.00 for insurance and if we refused they wanted 1100 euro deposit Then they insisted on 117.00 euros deposit for fuel in case we didn’t return it with a full tank We filled up half a tank for 25 euros so the full tank would only cost 50 euros and they made us pay 117.00 euros Also it takes 10 days to get your money back so they have had our 117 euros for nearly 2 weeks Absolute disgrace and shocking service We won’t be using you or gold car ever again
Mini | Smart Forfour 2 Doors or similar

Relevant Reviews on GOLDCAR in Gibraltar

E.Parrado Parrado

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Small SUV | Mitsubishi ASX or similar
Reviewed: Fri, Jan 24, 2025
“El coche ha funcionado muy bien”
About GOLDCAR: 6.0 /10
En el momento de devolución del vehículo/llaves tuvimos dificultades. El empleado llegó tarde al mostrador y no de muy buen humor. Al realizarle la consulta de cuando me desbloquearian el importe depósito por el combustible, me respondió de manera no del todo correcta que ese mismo día. A día de hoy todavía lo tengo pendiente de desbloquear. Me gustaría que me aclararan este asunto
About QEEQ: 8.0 /10

Pandora Harte

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Reviewed: Wed, Oct 25, 2017
About GOLDCAR: 2.0 /10
Terrible car rental company. They aggressively push sales and take advantage of language barriers to deceive customers into signing. I hope everyone stays vigilant. Currently in communication with the platform, awaiting results.

a.cairns

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Compact | Ford Focus or similar
Reviewed: Thu, Jun 6, 2019
“great car - but I felt well and truly screwed by goldcar”
About GOLDCAR: 7.0 /10
this is what I've posted on social media - Car hire visitors to the Costa Del Sol buyer beware!

A.Lievesley

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Mini | Smart Forfour 2 Doors or similar
Reviewed: Mon, Jun 3, 2019
“Best Car Hire Experience for a long time”
About GOLDCAR: 10.0 /10
We did upgrade the original car we booked for an additional 25 Euros but the car was brand new - well pleased
About QEEQ: 10.0 /10

L.Quintana

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Mini | Smart Forfour 2 Doors or similar
Reviewed: Sat, May 25, 2019
“Goldcar is probably the worst rental car company in Europe. Impolite and mean people at the counter.”
About GOLDCAR: 5.7 /10
You are the worst rental car company in Europe, people at the counter are mean and disrespectful. Prices are competitive but I prefer to pay more and being treated as a human being. I would like to know if you would like to be treated the same way, if the answer is no, then act accordingly and train your people or fire them.

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