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Booking ok

Reviewed: Wed, Aug 7, 2019
About GOLDCAR: 6.0 /10
Gold car terrible Wanted extra 60.00 for insurance and if we refused they wanted 1100 euro deposit Then they insisted on 117.00 euros deposit for fuel in case we didn’t return it with a full tank We filled up half a tank for 25 euros so the full tank would only cost 50 euros and they made us pay 117.00 euros Also it takes 10 days to get your money back so they have had our 117 euros for nearly 2 weeks Absolute disgrace and shocking service We won’t be using you or gold car ever again
Mini | Smart Forfour 2 Doors or similar

Relevant Reviews on GOLDCAR in Gibraltar

j.hughes

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Small SUV | Nissan Qashqai or similar
Reviewed: Sun, Aug 9, 2020
“I like GoldCar but on this occasion they did not meet expectations, was eventually corrected.”
About GOLDCAR: 8.0 /10
Booked a Nissan Qashqai or similar, they did not have any cars in this category left (DISAPPOINTING) so they had to upgrade me to the next category which was NOT an upgrade at all, the 7 seater category and I got a DACIA Lodgy more like a work van, car was awful and very used, with many scuffs dents and scrapes. Eventually swopped for a Qashqai at another location a couple of days later as I had booked this car for a few weeks.
About QEEQ: 10.0 /10
Good app good service, feel like the prices are higher now in-comparison to other providers
post image

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Mini | Fiat 500 or similar
Reviewed: Mon, Jan 13, 2020
“Successful weekend”
About GOLDCAR: 9.3 /10
The car petrol cap lock was broken- it was lose which maybe a safety issue? The car was clean and drove well.
About QEEQ: 10.0 /10
Everything was smooth as usual

M.Tatousek

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Mini | Smart Forfour 2 Doors or similar
Reviewed: Fri, Nov 22, 2019
“Was charged for late pick up (flight delayed), car was ok.”
About GOLDCAR: 8.7 /10
All was ok, except flight was delayed, we arrived to the counter bit later and had to wait in a queue, as a result of all this we were charged extra 42 euros for late pick up. Really did not think there would be difference before and after 11pm, if there was a charge - 42 euros was a bit steep, and none of this was our fault. So not happy. We were not even aware of it - in T&C it said there might be charge for out of hours - but no details - how much, after what time...
About QEEQ: 9.0 /10

S.Bundy

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Compact | Volkswagen Golf or similar
Reviewed: Mon, Aug 26, 2019
“Booking easy, Goldcar awful”
About GOLDCAR: 3.7 /10
Staff didn’t have a clue about several things. Couldn’t find a car for us, couldn’t explain the requirement for all the additional charges, had to change the car so had to wait longer, car was battered. Charged us a diesel tax fee but gave us a petrol car! Awful
About QEEQ: 9.0 /10
Hoping we can get a refund for the additional charges we incurred not mentioned in the booking

P.Fisher

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Economy | Ford Fiesta or similar
Reviewed: Sat, Aug 24, 2019
About GOLDCAR: 4.3 /10
Found counter staff not polite very forceful with the sale of extra insurance to the point of bullying which considering we had paid the for the full insurance with Easyrentcars this treatment was not really needed. Booked a Fiesta size car they tried to make us take a fiat 500 (for 4 adults with cases). Not a nice company would not use them again. Hint for anyone else using them take photos of all marks on the car when you pick it up record them telling you that this scratch does not matter its not deep enough etc.
About QEEQ: 10.0 /10
Easyrentcars good company good you can get the insurance policy up front so no extra cost to your holiday.

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