Actual rental car agency should be more obvious in your communication.

No upselling, good attitude. The only issue is that the store is located southwest of the train station, and the main road in between has been under construction, requiring detours using the ring road. The store is closed on Sundays, so I had to use the drop box.

Very satisfied

Very helpful desk staff when I called to confirm and with my questions about deposits. They got everything processed quickly and took note of car damage without prompting

When I try to pick-up the car, they required insurance even I paid for super cover insurance. I have used this application several times, and I always using super cover. But they said I paid for other company. I can not understand this situation. So I had no choice and went trip without insurance. It was very terrible experience.