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Wouldn't use Avis again

Reviewed: Sat, Aug 10, 2019
About Avis: 5.3 /10
No staff to check back vehicle. Being blamed for a scratch I did not make. They took money out of my account without telling me. I took photos before I left, but because it was dark my photos are not clear. No one contacted me to explain condition of car. Have to wait till Monday for their photos to compare to mine
About QEEQ: 8.0 /10
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Mini | Hyundai i10 2 Doors or similar

Relevant Reviews on Avis in United Kingdom

Tobey Dorothy

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Reviewed: Fri, Mar 14, 2025
About Avis: 10.0 /10
The car rental experience this time was perfect. Upon landing, it was very easy to locate T5. Right outside the exit was Avis's shuttle, which took only five minutes to reach the rental office. There was no insurance upselling; I opted for an additional trailer insurance at £5 per day because the countryside roads were extremely narrow. When a large truck approached from the opposite direction, I had to stop on the roadside in a hurry and accidentally scratched the tire. I’m not sure if I’ll be charged for it. Upon returning the car, the staff assured me not to worry since I had purchased comprehensive insurance back in China. The trip isn’t over yet, so I haven’t seen the final billing statement.
About QEEQ: 10.0 /10

Clarence Yerkes

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Reviewed: Tue, Jan 1, 2019
About Avis: 6.0 /10

Vera Robbins

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Reviewed: Sat, Dec 23, 2017
About Avis: 4.0 /10

M.Iqbal

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Mini Van | Citroen C4 Grand Picasso 7 Seats or similar
Reviewed: Thu, Aug 15, 2019
“Great value car rental with good space for 3 suitcases. Easy checkin and return process.”
About Avis: 8.7 /10
The wheel started to make a mechanical noise which upon reporting Avis promptly replaced the car although I had to drive to Heathrow for that.
About QEEQ: 10.0 /10

P.martin

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Compact SUV | Opel Crossland X or similar
Reviewed: Mon, Jun 17, 2019
“Great customer service , easy pick up and drop off , will be hiring again . Thanks”
About Avis: 10.0 /10
The Gentleman who serviced us in what very polite and helpful , Thanks for making our UK trip stress free :)
About QEEQ: 10.0 /10

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