Yay... it’s Hertz!

Simple and Reliable

Excellent service. Since it was my first time driving on a toll highway and I didn't know how to pay, a Hertz employee was very helpful and called to pay the toll for me when I returned the car. I'm truly grateful; they saved me a lot of money. For future visitors driving in the U.S., if you don't want to take the highway, set the GPS to avoid highways. If you're okay with highways, remember that at toll booths, you have to exit the main line to pay and then merge back in.

Dealing with Hertz, Boston Airport was awful. The lady at pickup reception had to be the rudest I’ve ever met. After collecting the car there was a delay of over 20mins getting it cleared to leave at the exit. Hertz have now made a $120 charge on my CC for no explained reason. I only know this from looking at my bank statement.

So far QeeQ have been efficient and helpful. I would rate them as excellent if they can resolve this $120 mystery charge on my behalf with Hertz. It would help if they put the Hertz booking reference on their documentation to me, as Hertz were derisory when I produced QeeQ’s booking reference at collection point.

Car was great. Hertz also facilitated a late pickup and 1day rental extension due to my flight delay. (i arrived in DC over a day late due to a weather diversion). the did this with no charge.

Happy with your website. I was able to check it easily and cancel and rebook a few times as my plans changed

Like: We rented a car for a trip to Canada. Car was clean and the price was good. They were out of the car we reserved, so they upgraded us at no charge. Nice surprise!