The rental process was super quick and professional. They handled everything in English the whole time. As long as you’ve got your driver’s license, the little paper permit, and a physical credit card ready, you’ll be done in no time—and the car I got was pretty new too.

Affiliated with AVIS, a large company with highly professional service.

Car collection took a very long time, well over an hour. Luckily the Firenze staff member greeting us was extremely helpful. The car itself was not great - a button on the fob unlocks the boot and if you are not aware of this then the boot can fly open - happened to us on motorway and those following us were very lucky to avoid collision. Avoid Fiat Qubo!

Very simple and good value, will use again Rebooking feature is briliant!

We booked an automatic specifically but when we arrived late on Sunday night with 2 children we were told there were none available. Then they tried to get us to take a car with a totally damaged wing mirror and a light out,

This was straightforward but I would recommend paying upfront.