Great booking process and value, however the car could have been better cleaned + shorter wait time

Travel4Work

Canada

Reviewed: Sun, Sep 8, 2019

About Routes: 7.3 /10

The waiting time took quite a while, but the pick up process was straight forward. My only feedback was that the cleanliness of the vehicle was subpar and I had called to complain about this. I called 5 times about the dog fur that was not cleaned up, and Amrit (customer service) said she would pass on my message to the manager and that they would call me back. I never got a call back, and had my allergy symptoms throughout the rental because of the unclean car / dog fur.

About QEEQ: 10.0 /10

Great and easy booking process, overall excellent value!

Routes

Vancouver Airport(YVR)

Vancouver

Canada

Medium SUV | Jeep Wrangler or similar

1 days rental

Relevant Reviews on Routes Vancouver Airport

Penny Senior

Canada

1 days rental

Routes

Vancouver Airport(YVR)

Vancouver

Canada

Reviewed: Tue, May 13, 2025

About Routes: 10.0 /10

Good.

About QEEQ: 10.0 /10

H.CHO

Canada

1 days rental

Large SUV | Dodge Durango or similar

Routes

Vancouver Airport(YVR)

Vancouver

Canada

Reviewed: Tue, Oct 8, 2019

About Routes: 8.3 /10

it was excellent experience.

About QEEQ: 10.0 /10

quite a good deal and easy and good service.

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Routes

Vancouver Airport(YVR)

Vancouver

Canada

Reviewed: Tue, Aug 20, 2019

“Good value, if a little slow.”

About Routes: 8.0 /10

It had sticker glue on the side window (fairly large) that was a little embarrassing. I would’ve appreciated if not being on the car.

About QEEQ: 9.0 /10

I waited a fair time for pick up but some other folks said they’d been waiting almost 40 mins to be picked up by the shuttle. I would now only use your service when I expect to have tons of time.