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Good but not great

Reviewed: Wed, Sep 11, 2019
About Europcar: 8.3 /10
Everything was fine but only one thing I am not happy with, which is you guys are scare people by your terms and conditions who are hiring first time. Car was absolutely fine, no issues however I was scared by your terms and didn't enjoy my holidays, it put me off and I didn't use car as much as I wanted for. Also, I made complaint but not satisfied with the answer. Another thing is I am still waiting for my nectar points. I had email without an attachment or instructions. If it was sorted by 28th then I would have able to take part in draw as well. This one was my first experience with Europecar but not great. Even response are not that quick either. I don't know if it would be resolved or not.
About QEEQ: 8.0 /10
Mini Van | Citroen C4 Grand Picasso 7 Seats or similar

Relevant Reviews on Europcar in United Kingdom

Anonymous

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Reviewed: Mon, Sep 21, 2026
About Europcar: 10.0 /10
Absolutely satisfied.
About QEEQ: 10.0 /10

Yale Valentine

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Reviewed: Sun, Jan 19, 2025
About Europcar: 8.0 /10
Overall satisfied, but encountered an issue with the car not starting before switching vehicles, which was a bit frustrating.
About QEEQ: 8.0 /10

Jessica MacArthur

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Reviewed: Wed, Feb 21, 2024
About Europcar: 8.0 /10
Overall, it was a smooth experience. They tried to upsell a higher model and insurance, but after learning that I already had full insurance from QEEQ and experience with renting cars abroad, they didn't insist. It's understandable as it's part of their sales process and shouldn't be taken too seriously. We didn't get the Grandland but were given an equivalent MG ZS with over 10,000 kilometers. The 1.5 engine felt a bit underpowered, but it was manageable with the manual transmission and generally sufficient for the speed limits in the UK. Overtaking was a bit challenging, but both cars are probably of similar quality. No extra charges for returning the car so far. To ensure peace of mind, take photos and videos of the car inside and out before picking up and returning it, keep the gas receipts, and you should be fine.
About QEEQ: 10.0 /10

Mike M

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Economy | Vauxhall Corsa or similar
Reviewed: Wed, Aug 23, 2023
“Less stress than any other overseas rental booking I’ve gone through.”
About Europcar: 9.0 /10
Some unexpected charges that were not noted at the time of booking for a daily license fee and premium location tax.
About QEEQ: 10.0 /10
Qeeq was great. The booking was smooth, simple and seemed far too easy. Will definitely be looking on the site for any future travel we have planned.

A.Hall

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Compact SUV | Nissan Qashqai or similar
Reviewed: Wed, Jul 31, 2019
“I booked through kayak and didnt realise you didny open sundays. Also didny exect petrol car. Ee wen”
About Europcar: 10.0 /10
Your customer service was excellent only thing i didnt like was the stupid excess which i had to take out third party cover for. Why dont you offer. This wiuld put me off using again

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