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Search for Europcar Car Rentals in Leicester

Good but not great

Reviewed: Wed, Sep 11, 2019
About Europcar: 8.3 /10
Everything was fine but only one thing I am not happy with, which is you guys are scare people by your terms and conditions who are hiring first time. Car was absolutely fine, no issues however I was scared by your terms and didn't enjoy my holidays, it put me off and I didn't use car as much as I wanted for. Also, I made complaint but not satisfied with the answer. Another thing is I am still waiting for my nectar points. I had email without an attachment or instructions. If it was sorted by 28th then I would have able to take part in draw as well. This one was my first experience with Europecar but not great. Even response are not that quick either. I don't know if it would be resolved or not.
About QEEQ: 8.0 /10
Citroen C4 Grand Picasso 7 Seats image
Europcar
Leicester
United Kingdom
Mini Van | Citroen C4 Grand Picasso 7 Seats or similar

Relevant Reviews on Europcar in United Kingdom

Bishop Franklin

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Europcar
Edinburgh
United Kingdom
Reviewed: Thu, May 11, 2023
About Europcar: 2.0 /10
I booked a 5-door car, but initially, they gave me a 2-door small car. They kept telling me the car was too small and suggested I upgrade. They also tried to sell me insurance. When I had a problem with my credit card while paying, they asked me to wait aside and treated me unfriendly. Finally, after negotiating, they gave me a Volkswagen POLO. I've rented cars abroad before and most of the time you get an upgrade, but this time it was a downgrade. The attitude was noticeably worse after I refused to buy insurance or pay extra to upgrade the car.

Gill Christ

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Europcar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Sat, Jul 22, 2017
About Europcar: 4.0 /10
No explanation was given for the additional driver fee

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Small SUV | Nissan Qashqai or similar
Europcar
Manchester Airport(MAN)
Manchester
United Kingdom
Reviewed: Wed, Oct 16, 2019
About Europcar: 6.3 /10
Speed of collection was incredibly slow - and insufficient staff available to meet the demand - 45 minutes before anyone was able to start processing the collection.
About QEEQ: 8.0 /10

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Compact | Vauxhall Astra or similar
Europcar
London City Airport(LCY)
London
United Kingdom
Reviewed: Wed, Aug 28, 2019
About Europcar: 7.3 /10
Took too long to get to front of que then waited 40 minutes for car to de delivered
About QEEQ: 10.0 /10

E.Tan

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Intermediate | Skoda Superb or similar
Europcar
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Mon, Jan 1, 2018
“Good value!”
About Europcar: 9.6 /10
Like: Service staff AMINAH at London Heathrow pick up was excellent. Friendly and efficient...even though it was near Christmas and I arrived at a time when the colleagues were going to take a group photo, she helped out immediately and was very friendly and helpful. Good job Aminah and thank you!
Dislike: Returning the car was a pain. There was no transport back to civilisation. I had to struggle to get out. If there was a courtesy bus back to the Terminals, nobody told me!!!! I walked and walked to find a bus stop to my hotel.

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