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Good but not great

Reviewed: Wed, Sep 11, 2019
About Europcar: 8.3 /10
Everything was fine but only one thing I am not happy with, which is you guys are scare people by your terms and conditions who are hiring first time. Car was absolutely fine, no issues however I was scared by your terms and didn't enjoy my holidays, it put me off and I didn't use car as much as I wanted for. Also, I made complaint but not satisfied with the answer. Another thing is I am still waiting for my nectar points. I had email without an attachment or instructions. If it was sorted by 28th then I would have able to take part in draw as well. This one was my first experience with Europecar but not great. Even response are not that quick either. I don't know if it would be resolved or not.
About QEEQ: 8.0 /10
Mini Van | Citroen C4 Grand Picasso 7 Seats or similar

Relevant Reviews on Europcar in United Kingdom

Jennifer Sapir

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Reviewed: Fri, Dec 13, 2019
About Europcar: 4.0 /10

Dave Winifred

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Reviewed: Fri, Jun 15, 2018
About Europcar: 10.0 /10
Picking up and returning the car was very convenient, and there was no push for extra insurance when picking up in Bath.
About QEEQ: 10.0 /10

Ina Attlee

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Reviewed: Tue, Dec 12, 2017
About Europcar: 6.0 /10

ron

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Economy | Vauxhall Corsa or similar
Reviewed: Wed, Aug 10, 2022
“A bit like the curates egg but somewhat better.”
About Europcar: 6.0 /10
The car was the right size and drove well. There was a large piece of chewing gum on the passenger side floor and this was not on the defects list. There was a floor mat on the drivers side that was not fitted and moved around and eventually showed a large hole in the sound insulation probably caused by a driver wearing high heels. It would have been better to have repaired the hole. It was not easy to find the drop off location at Gatwick. When we found it a pin code was needed to enter. We had not been given a pin code.
About QEEQ: 8.0 /10
The qeeq site was easy to use. Europcar did not want to see the insurance papers you had provided. They did not want to see my international driving permit which is only a copy of my driving license. Altogether a good experience. Liverpool is not Chester.

Kristina

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Mini | Fiat 500 or similar
Reviewed: Mon, Jul 22, 2019
“Car rental made easy”
About Europcar: 10.0 /10
I chose the cheapest car so it was not strong enough for me but it was brand new with 200 miles so I couldn't have asked for anything better. Very quick pick up/drop off, central location.
About QEEQ: 10.0 /10

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