Be wary of Spanish branches of Europcar. Lower quality vehicles and poor service compared to UK.

The final billing hasn't been done yet, so I won't comment for now.

1. Picking up the car went relatively smoothly. The staff weren't very enthusiastic but not rude either. It was okay overall. They didn't try to upsell insurance and I got the model I booked. 2. When returning the car, there was a scratch on the wheel rim (clearly an old damage). A local person returning the car with me confirmed it was an old scratch. But they claimed I caused it. I asked them for evidence and they showed me the check-out form, which indicated the car was in perfect condition when handed over. I then showed them photos I had taken beforehand, and they adjusted my bill. (Make sure to take photos and videos when renting a car). 3. I want to remind everyone again: take photos and videos when picking up the car. It could save you a lot of money. 4. Why only 1 star? Because if I hadn't provided the photos, they'd have blamed me for the scratch. This is dishonest, deceptive, and irresponsible towards customers.

It was okay, but the rental counter staff's English on this island was really poor. Due to the time zone difference, we had to wait over an hour to pick up the car. We eventually chose a better model recommended by the staff, which cost an extra 25 euros. They then suggested we buy higher insurance, and since we declined, they asked for an 800 euro deposit. In the end, we decided to just buy the insurance for an additional 75 euros.

Had to wait a bit, but overall okay.

I reserved a Mercedes C-Class at the same price, but they gave me a GLA. Luckily, I checked the model on the key and argued for a few minutes to finally get the C-Class.