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Be wary of Spanish branches of Europcar. Lower quality vehicles and poor service compared to UK.

Reviewed: Wed, Oct 2, 2019
About Europcar: 3.7 /10
The initial car we were given at pickup was terrible. Lots of damage, car was dirty and had very high mileage. I drove the car for about 30 minutes and then an engine warning light came on. We had to find a branch of Europcar in the next big town to change the car. the Europcar car staff at the next branch in Burgos were rude, unhelpful and reluctant to change the vehicle. At both branches, I was pressured to upgrade the model for a daily fee to the next higher class model. Overall, really bad experience of Europcar in Spain. No apology or even an attempt to be helpful.
About QEEQ: 10.0 /10
Economy | Nissan Micra 2 Doors or similar

Relevant Reviews on Europcar in Spain

Lucien Belle

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Reviewed: Thu, Dec 19, 2024
About Europcar: 10.0 /10
Great! Booked a Peugeot 5008, but was upgraded to a larger Mercedes, which perfectly accommodated the luggage for four people.
About QEEQ: 10.0 /10

Alvin Dolly

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Reviewed: Fri, Feb 22, 2019
About Europcar: 8.0 /10
Good service

Jane Pullan

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Reviewed: Tue, Feb 19, 2019
About Europcar: 2.0 /10

Cora Caroline

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Reviewed: Wed, Nov 16, 2016
About Europcar: 8.0 /10
The return process at the store is too slow; it's recommended to arrive a bit earlier.
About QEEQ: 10.0 /10

Darnell Nixon

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Reviewed: Sun, Oct 11, 2015
About Europcar: 10.0 /10
Not bad, bought full insurance so there were no issues.

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