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Live chat Email us Service Code: 5794896314
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Be wary of Spanish branches of Europcar. Lower quality vehicles and poor service compared to UK.

Reviewed: Wed, Oct 2, 2019
About Europcar: 3.7 /10
The initial car we were given at pickup was terrible. Lots of damage, car was dirty and had very high mileage. I drove the car for about 30 minutes and then an engine warning light came on. We had to find a branch of Europcar in the next big town to change the car. the Europcar car staff at the next branch in Burgos were rude, unhelpful and reluctant to change the vehicle. At both branches, I was pressured to upgrade the model for a daily fee to the next higher class model. Overall, really bad experience of Europcar in Spain. No apology or even an attempt to be helpful.
About QEEQ: 10.0 /10
Economy | Nissan Micra 2 Doors or similar

Relevant Reviews on Europcar in Spain

Virgil Ted

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Reviewed: Tue, Feb 18, 2025
About Europcar: 10.0 /10
No need for a notarized driver's license translation; the car was picked up using QEEQ's translation booklet. Purchased full insurance from the rental company, which streamlined the vehicle inspection process.
About QEEQ: 10.0 /10

Verna Howard

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Reviewed: Mon, Jan 6, 2025
About Europcar: 10.0 /10
The upgrade to a Mercedes was very satisfying.
About QEEQ: 10.0 /10

Carol Bach

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Reviewed: Sat, Sep 14, 2024
About Europcar: 10.0 /10
The service and car condition were excellent. Except for being persuaded to purchase full insurance, the car has automatic braking, which is very responsive, so it's unlikely to have any scratches or bumps. The insurance was unnecessary.
About QEEQ: 10.0 /10

Octavia Edith

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Reviewed: Wed, Oct 16, 2019
About Europcar: 10.0 /10
Missed the return time and went back the next morning. They didn't charge extra and were very polite.
About QEEQ: 10.0 /10

Isaac Leigh

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Reviewed: Tue, Mar 12, 2019
About Europcar: 4.0 /10

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