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Search for Routes Car Rentals in Vancouver

Overall satisfactory experience

Reviewed: Fri, Oct 18, 2019
About Routes: 5.0 /10
Yes, I must agree that Routes YVR provides excellent rates as compared with other competitors in market. That's the reason they're people thrive at their location. But but but.. their front office staff is really very pathetic. They treat customers as if we've taken million $ credit from them. Entire staff is so rude that I don't have words to define it. I don't expect them to always have a smiling face but expect them to be polite. If they don't love their job, just quit and let right people manage it. I booked an intermediate car and they gave me Jeep Wrangler. Whooping it's mileage is just 8 kms/litre in city.
About QEEQ: 10.0 /10
Easyrentcars is a very convenient way to book rental cars with comparison of rates among all vendor. I prefer to book via them.
Honda Civic image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Intermediate | Honda Civic or similar

Relevant Reviews on Routes Vancouver Airport

Ruby Micah

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Oct 25, 2019
About Routes: 10.0 /10
It was raining the day I rented the car. Despite there not being many people renting, there was still a queue, seemingly all from the airport. The lady at the front desk was very nice.
About QEEQ: 10.0 /10

S.Modugu

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Medium SUV | Nissan Rogue or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Apr 16, 2020
About Routes: 9.0 /10
They take a lot of time in handing over vehicle after all the process is completed
About QEEQ: 10.0 /10
Great website

Brett

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Mon, Sep 30, 2019
“Awesome deal, great car, good service all around.”
About Routes: 10.0 /10
Was a nice clean car. Got a 2019 KIA Soul which was unexpected but a great little car. Very comfortable had lots of tech and great on fuel. Counter staff were polite and helpful, so was the guy who took me to and inspected the car with me. The price was phenominal. I got full insurance and it worked out to less than $30 a day. I've seen people complain in reviews but I had a great experience. Also I'm more than willing to drive a little further and wait a little bit to get my car for such a great deal. I will definitely use Routes again when I rent a car.
About QEEQ: 10.0 /10
Booking was easy and a great price for the car and the insurance. Will definitely use this platform to book a car rental again.

marlene

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Jul 14, 2019
“good price terrible car”
About Routes: 5.3 /10
the car was not at all clean when we picked it up. when we mentioned it to the staff they said sorry but it was very busy (which it was) and they did not have time to clean the car. It also smelled of smoke. The worse was that it was not sound mechanically. Made a loud revving noise and jerked along whenever the automatic system changed gears. It did not feel safe to drive and we emailed customer care. They responded after 3 days saying to call the local office where we could never get through to a live person. So we continued to drive it always nervous about it. It also guzzled gas to an extent I've never seen before. I asked for some sort of rebate when turning the car in but was told to let head office know. So I'm doing that now and hope you'll respond to our satisfaction. Otherwise we will never used your service again.

M.Pierce

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, Jul 9, 2019
“Satisfactory.”
About Routes: 8.3 /10
Staff were friendly and proficient, although understaffed at counter resulting in a long wait after an already long day.
About QEEQ: 8.0 /10
Worked well.

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