thrifty= good, easyrentcar= bad

Not bad.

There is no Chinese service. Possibly due to the high demand for rentals during the New Year, the attitude of a few foreigners was terrible; they showed no expression and were very impatient when explaining issues. The car model I booked was unavailable, and I was given a very small car with a take-it-or-leave-it attitude.

The cigarette lighter in the originally booked Corolla was broken, making it impossible to charge the navigation device, which was unacceptable. They told me there was a tight supply of cars, and the only one available soon was a Yaris. Although the car was smaller, I couldn't get a refund for the price difference because it was booked through an agent. The price difference wasn't significant, so I accepted it. The car condition was okay, and as long as it's a large rental company, it's usually not a problem.

The counter staff was very nice, and the instructions were very clear.

Friendly service at the counter. Car in good condition.

Booking was easy and seamless.