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Search for Routes Car Rentals in Vancouver

Overall good. The inflexibility of EasyRent to help make a small adjustment is a concern

Reviewed: Mon, Jan 13, 2020
About Routes: 8.3 /10
Routes staff were very helpful. One piece of feedback is about winter tires and chains, it didnt come up in the conversation during pick up and turned out they are required by law in many areas of British Colombia during winter. Not having them results in fines, Would be good for the staff to highlight this. OR for the Easyrent website to also highlight this and offer it as an option.
Dodge Durango image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Large SUV | Dodge Durango or similar

Relevant Reviews on Routes Vancouver Airport

Marcus Grantham

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Jan 30, 2020
About Routes: 6.0 /10
About QEEQ: 10.0 /10

WS.LAM

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Oct 20, 2019
“Good prices but don't expect professional services.”
About Routes: 7.0 /10
Service is slow.
About QEEQ: 8.0 /10

Gin E

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Economy | Kia Rio or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Sep 25, 2019
“Dont get screwed. Use ANYONE else”
About Routes: 2.0 /10
I will NEVER use your service or the rental company Routes again. The staff at Routes were rude (put me on hold and hung up twice while i requested pick up), would not honor my agreement stating the changes were due to ICBCs recent insurance chands and the only solution they wanted to provide was to send me to their competitor.

K.Helle

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Economy | Kia Rio or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sat, Aug 3, 2019
“Probably wouldn’t use again”
About Routes: 6.7 /10
The car was fine. The radio wasn’t very good, but it was clean and ran fine. The wait to pick it up was over an hour once the shuttle dropped me off. You cannot use a debit card or cash for the $500-$1000 deposit. They also do not accept discover card. Read the fine print and you probably won’t have an issue.
About QEEQ: 10.0 /10
Booking was fine and I was auto rebooked to save a few more dollars. Overall, it was good, but the rental company mentioned that they are. It fans of 3rd party booking.

B.Susilo

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, May 16, 2019
“Customer service at the counter, phone, and email were unfriendly except the first guy we interacted”
About Routes: 6.3 /10
Car smelled cigarettes very badly. Reported this to the customer service but didn’t get any response. Customer service was unfriendly.

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