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Live chat Email us Service Code: 9084633265
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Overall good. The inflexibility of EasyRent to help make a small adjustment is a concern

Reviewed: Mon, Jan 13, 2020
About Routes: 8.3 /10
Routes staff were very helpful. One piece of feedback is about winter tires and chains, it didnt come up in the conversation during pick up and turned out they are required by law in many areas of British Colombia during winter. Not having them results in fines, Would be good for the staff to highlight this. OR for the Easyrent website to also highlight this and offer it as an option.
Large SUV | Dodge Durango or similar

Relevant Reviews on Routes Vancouver Airport

Jack Roy

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Reviewed: Mon, Nov 4, 2019
About Routes: 6.0 /10
About QEEQ: 8.0 /10

Sabina Michael

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Reviewed: Mon, Jul 30, 2018
About Routes: 2.0 /10

G.Smith

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Economy | Kia Rio or similar
Reviewed: Fri, Oct 18, 2019
“Great Value”
About Routes: 9.3 /10
Off-airport location so you need to call upon arrival and get picked up. Information was provided at booking, and good instructions were provided when I called. Pick-up was quick and efficient. The only issue I had was that they just tell you to return the car with however much fuel is in it when you pick up. I'd prefer to start with a full tank as it's difficult to determine exactly how much fuel was used.
About QEEQ: 8.0 /10

C.Zuluaga Giraldo

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Economy | Kia Rio or similar
Reviewed: Wed, Sep 11, 2019
“Worst experience ever”
About Routes: 5.3 /10
The pick up took 2 hours and 10 phone calls. No one gave me a solution and left me waiting outside from 9pm to 11pm after landing . The office people kept apologizing but didn’t solve my issue. Then, the driver said “I never saw you “ and once we were at the counter no compensation was offered even after I asked to add the 2nd driver for free due to all the trouble cause.

P. Madaloni

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Jul 29, 2019
“Below expectations.”
About Routes: 6.3 /10
Wasn't a Corrola but a equivalent KIA. That was frustrating. It is 5 days now and they didn't reimburse the security deposit yet. Security deposit is also very high (500 CAD).
About QEEQ: 10.0 /10
Good.

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