Extremely satisfied, the experience was excellent. Just take the keys and go; no vehicle inspection was needed for pickup or drop-off, making it quick and convenient.

The service was very friendly, but the French are quite laid-back, so the wait time for picking up the car was rather long.

The process was a bit slow, but everything else was great.

The counter staff sold us and upgraded our booking to a "more econonical" car for an extra 6€ per day. The car we got was new, bigger and spacier, but far from economical. We drove around 450km and we needed to tank 51l of petrol. That is 11,33l fuel consumption per 100km. We felt mislead by the counter staff. Moreover, the car had very bad sound insulation. On an open highway, it was so loud inside the car that we couldn't talk to normally each other or listen clearly to the radio. Lastly, the garage for drop-off is very dirty and there is no elevator to go back to ground level (from -4 level). We had to take dirty stairs with insufficient lighting where homeless people sleep in order to get out of the garage building. Not a very pleasant experience.

Easy booking

They tried really hard but found it hard to cope with just a few customers.

We only got a Ford Focus despite booking an SUV but accepted it as we were in a rush , crap pick up but good drop off.