This was the most disappointing car rental experience. The store did not thoroughly inspect the vehicle before pickup, and upon return claimed there were extra scratches on the car. I drove very carefully the entire time with no incidents. The staff at the Frankfurt branch had a very poor attitude.

No need to queue

They gave me a problematic car. After driving 150 kilometers, the engine oil increased, and it couldn't be resolved. It took 3 hours to contact customer service and then went to the store to exchange the car.

No queuing, quick processing

When do I get back my deposit to Enterprise?

You should help mor about insurance