Excellent Rental / Excellent Value

The rental company staff handed me a form and told me I must choose one of the first two insurance options; I couldn’t skip insurance and couldn’t choose the third option, basic. Since I had already spent a long time in line and didn't want to argue (my English wasn’t good enough for an argument), I hurriedly purchased one of the insurance options to get the car. Later, I realized it included coverage like highway roadside assistance, which I didn’t need at all since I was only using the car in Los Angeles for three days. Overall, it left me with a very negative impression.

Very satisfied

Need to open self service or more people on desk waiting time very long

Good

The waiting time was too long.

the car was not thoroughly cleaned and as soon as i left maintenance minder lighted and i dont have time to comeback to request replacement so i just reset it for it’s annoying as it keeps beeping. for sure rental co. knows this or they should know this as it will remind or you’ll see the percentage of how much the oil life is? most new car now are remotely or can check maintenance thru internet. good thing im not using it for long driving just to bring me to work and home.

as usual i have been getting good deals thru easy rental and been using it for awhile. no issues yet keep it up