Friendly approachable

This is my third time renting a car from Europcar. Whether in Europe or the UK, the experience has been great. I will definitely continue using their service in the future!

the hire car did not come with a spare tyre ,or jack .if stranded with a flat tire .what are you suppose to do?.

Staff at Europcar Manchester UK are superb. This is my second rental from this depot over the past three years and both times the staff were helpful, efficient, and honest.

Easyrentcars' website is easy to use and has useful filter options. The car details and types of insurance coverage are clearly stated -- MUCH better than most other car rental aggregator sites. I also like and have paid for Easyrentcars' "super protection" insurance option from a major global insurer (AXA) that is that is price competitive. Good peace of mind for those who are concerned about damaging tires, windshield, roof, etc not covered in traditional rental car "collision damage waiver". But keep in mind that you are liable to the rental company until the AXA insurance pays you back.

The members of staff were very helpful, the upgrade was an added bonus. On drop off, the staff member was helpful regarding payment of the toll bridge in Liverpool. My only gripe is that we were told with the upgrade it included the additional driver but we have since been charged. I have emailed the company and am awaiting an answer...

Like: Very efficient and professional customer service in BRENTFIELD ROAD, PARK ROYAL. Dimitris made excellent recommendations for insurance policies that made us feel covered for our available budget. Very polite, fast and professional, Dimitris is the top employee in customer service.