Quick counter service at pickup and dropoff.
The car was spotless inside and out.
We were dropped off at Terminal 2 in a shuttle bus area.
But at pickup we had to walk a long way to a Priority pickup area the public use. The shuttle bus area at Terminal 2 would have been much better for seniors with luggage
About QEEQ:10.0/10
Website was easy to use and plenty of updates received by email.
Next time I would prefer to use Simba Car Insurance as the claim arrangement is not by reimbursement.
I sort of got tricked into buying from QEEQ
Overall satisfied with the car rental company. The staff noticed that our English was not very good and proactively used a translation device to assist us. The car had been driven for over 20,000 kilometers, so it was relatively new. We used it on the highway, and apart from the toll fees, there was a small service charge that was directly deducted from the deposit. We received a clear invoice two to three days after returning the car, and the refund was issued on the fourth day.
All the advertisements and introductions featured Mitsubishi cars, but the actual pickup was a Chery. They claimed it was the same compact car type—truly surprising.
Very satisfied, very friendly to children. Very patient in installing the child safety seat. The car has a large space, enough to fit a 30-inch, 28-inch, and an additional 24-inch suitcase. Perfectly spacious for two families and six people.
Very good service, all communication was in English. If something wasn't understood, the staff used Google Translate to help. The Kia Carnival 8-seater was excellent, and its screen could connect to Google Maps on the phone. Getting in and out of the car was slightly inconvenient.
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