CAR RENTAL REVIEWS ON GOLDCAR AT IZMIR AIRPORT, ADB

Fast rent,new cars

Very simple and convenient, the price is reasonable, and the car provided was very new.

There was no queue upon arrival, the process took about 15-20 minutes. The staff was meticulous and explained unclear matters thoroughly.

Rented the car for 9 days, the car was in good condition for 8 days, but on the last day, it showed an overheating warning. Please pay attention to vehicle maintenance to improve the rental experience.

Fast and convenient, good vehicle condition.

I am very satisfied. They even escorted me to pick up the car. Returning the car was also quick and convenient.

The pickup location is inside the airport, but after issuing the document, they just instruct you to find their staff in the parking lot by yourself. It took a long time searching different parking levels and zones before I had to go back and confirm the location again. Additionally, the car's condition was poor, with numerous scratches, an unusual engine noise, and no windshield washer fluid.

The service was excellent, and both pick-up and drop-off processes went smoothly.

It's okay.

The GoldCAR staff spoke excellent English and provided clear and detailed explanations. We purchased full insurance on QEEQ, so they didn’t try to upsell their own insurance.

Not bad, pretty smooth experience

The process was simple, no insurance was pushed, full tank policy, and they marked all existing damages. Three people with three 24-inch suitcases fit perfectly in the trunk.

The process was simple, no insurance upselling, full tank on pick up and return, and they marked all the existing damages. Three people fit comfortably, with space for three 24-inch suitcases in the trunk.

Overall acceptable, but the car was changed at the last minute.

The car rental process was very satisfactory. The actual car provided was a Corolla—fuel-efficient, agile, and easy to handle. Most importantly, it was quite new, with only around 4,000 kilometers on it. The staff at the rental company were extremely friendly and professional. There was no unnecessary upselling whatsoever. Every time they charged my credit card, they would explain the fee with a copy of the receipt. Moreover, they refunded the pre-authorized deposit to my credit card just one week after I returned to the country.

Terrible experience. The process was slow, and they kept finding ways to charge extra fees. Returning the car was extremely difficult to locate. The additional charges were reported to the rental platform, but they just kept saying they would look into it without issuing a refund.

Very good, there was no upselling or unnecessary disputes.

Overall, fairly satisfied.

The car was fine, but the pickup location had significant issues. I will never choose this company again.

High cost-effectiveness, got a brand-new car, very good.