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Last updated on: November 6, 2025
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22 Rental Locations
Pickup
DOMESTIC 1. After collecting your luggage, please do the following:a. Please click on the "Ready to Collect" button on the email we've sent youOR b. Phone our office toll free on 1800 273 922 (or +617 5599 5022) and adviseyou are ready for an Apex shuttle pick-up.2 From the Baggage Claim area, walk through the terminal to the far end of the building. 3. Go past the wHsmith store on your right. 4.continue on and follow the signs for the “Caches Area"5.Go past the Avis & Budget car rental desks.6. Continue past the "Check-in Area" on the left and the “Merlo" coffee shop onthe right. 7. Go past the toilets on the right and continue to the end of the building.8. At the end of the terminal you will see a large sign saying "Transit centre'9. Exit the terminal using the doors to the right of the sign. 10. Look for the sign that says, "Transit centre Meeting Point"11. Wait here for the Apex Shuttle Van. Domestic Video Instructions：https://www.youtube.com/watch?v=38MMtYADB4Y&feature=youtu.be INTERNATIONAL 1. After collecting your luggage, please do the following:a. Please click on the "Ready to collect" button on the email we've sent youOR b. Phone our office toll free on 1800 273 922 (or +617 5599 5022) and adviseyou are ready for an Apex shuttle pick-up.2. From the International Arrivals Hall, exit the terminal through the mainsdoors. 3. Follow the pathway to the far end of the main terminal building. 4. Go past the Uber collection area and The Coast café and bar. 5.Continue along the pathway towards the “"Coaches" area.6. Look for the sign that says, "Transit Centre Meeting Point" 7. Wait here for the Apex Shuttle Van. 8. PLEASE NOTE: lf you'd prefer to walk inside, exit the international Arrivalsterminal and walk to the Domestic Terminal (50 metres). Enter the terminalbuilding and walk through the domestic terminal to the far end of the building. International Video Instructions： https://www.youtube.com/watch?v=yyE7m1ciEXw&feature=youtu.be
Telephone
+61755995022 / +61800273922
9.5/10 Excellent
300+ ratings, 1 reviews
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Closed
Pickup
The Europcar counter is located within the airport terminal in the Arrivals area, near the domestic baggage collection carousels.
Telephone
+61755693370
9.4/10 Excellent
400+ ratings, 1 reviews
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Closed
Pickup
Upon arrival please be on the lookout for Enterprise counter located in the arrivals hall of the airport terminal. Your rental will be serviced there.
Telephone
+61738604272
8.8/10 Very good
1000+ ratings, 6 reviews
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Closed
Pickup
Once you have collected your luggage, call +61 3 6165 0838 and follow the prompts for shuttle bus pick up. Please allow up to 20 minutes for the shuttle to arrive. Please exit the terminal, turn left and make your way to the “coach pick up area” located on the left side of the International Arrivals gate.
Telephone
+61361650838 / +61427969659,+611300729230
8.6/10 Very good
500+ ratings, 3 reviews
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Closed
Pickup
The counter is near by Travelex ATM on Gold Coast Hwy.
Telephone
+61755996590
8.6/10 Very good
400+ ratings, 0 reviews
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Closed
Pickup
To pick up your vehicle, please follow these steps: 1. Arrive at the location: 19B Ourimbah Rd, Tweed Heads NSW 2485. 2. Present your booking confirmation and driver's license at the counter. 3. Complete any necessary paperwork. 4. Receive your keys and vehicle information from our staff. 5. Inspect the vehicle for any existing damage before driving off.
Telephone
+617555866900
8.5/10 Very good
200+ ratings, 0 reviews
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Closed
Pickup
You’ll find Hertz located opposite the arrivals area at Gold Coast Airport. Book before you arrive or shop around at the terminal for the best deal. Please call Hertz at 07 55366133 if needed.
Telephone
+61755996590
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Located in domestic airport terminal.
Telephone
+61755996590
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
Upon arrival please be on the lookout for Enterprise counter located in the arrivals hall of the airport terminal. Your rental will be serviced there.
Telephone
+61738604272
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
The branch is located in the airport. Please proceed to counter and pick up the car.
Telephone
+61755693370
8.5/10 Very good
200+ ratings, 1 reviews
View details
Closed
Pickup
1. Call 131 381 to arrange pickup, then proceed to the northern end of the building. 2. Follow the “ coaches” signage to the end of the building. 3. Find the "Transit Centre Meeting Point" 4. The Everything Fleet shuttle bus will collect you from the Transit Centre Meeting Point.
Telephone
+61131381
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
Upon arrival check in at the Europcar/Routes counter. If assistance is required please reach us at 6155693370
Telephone
+61755693370
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
Contact 1300850275 upon arrival at the airport, a dedicated staff will be available for airport pick-up during business hours.
Telephone
+61280144448 / +61423358287
8.4/10 Very good
300+ ratings, 2 reviews
View details
Closed
Pickup
After you have collected your luggage, please call 1 800 474 258 or (+61) 07 5555 8908 to request a shuttle. Alternatively, you can request a shuttle online using the following link: https://pickmeup.eccr.com.au/?utm_source=agent&utm_medium=conf_voucher&utm_campaign=shuttle_app Whether you arrive on a domestic or international flight, exit the terminal building, turn left, and walk straight until you reach the leftmost part of the terminal building with a sign reading "Transit Centre Meeting Point". This is a circular driveway where shuttle buses pick up passengers.
Telephone
+61800474258
8.3/10 Very good
200+ ratings, 1 reviews
View details
Closed
Pickup
After landing, please call +61 478 199 658 for a shuttle to car pick-up. For after-hours pickup, please call us and we’ll guide you through a simple contactless process. If you have any inquiries before your pickup, please contact us via WeChat: YESAWAYCARRENTAL or WhatsApp: +852 6662 3138, email:cs@yesaway.com
Telephone
+61755720600 / +61478199658
8.3/10 Very good
200+ ratings, 1 reviews
View details
Closed
Pickup
There is a free shuttle service to ferry you to and from the Ace Rental Cars location, this runs from 8am until 4.30pm. Please dial either 1800 620 408 or 07 5598 2247 once you’re ready to be collected. The shuttle is a Yellow Van with ACE RENTAL CARS printed on the sides. Domestic Arrivals instructions..... Once you have collected your luggage and ready to be picked up, please make your way to towards International Arrivals and Coach Collections at the other end of the terminal. Once there make your way outside and follow the footpath around to the left to bays 13/ 14 where the Ace shuttle bus will collect you. International Arrivals instructions..... Once you have cleared customs and entered the terminal, turn to your left and make your way outside and follow the footpath around to the left to bays 13/ 14 where the Ace shuttle bus will collect you. The final shuttle departs the location 30 minutes before closing daily
Telephone
+611800620408 / +61755344667
8.3/10 Very good
200+ ratings, 1 reviews
View details
Closed
Pickup
Please contact us at +61 7 5648 5083, 1300 132 708, or WhatsApp +61 427 074 984 after collecting your luggage. Then proceed to the “Coach Transit Centre” area by following the signs inside the airport. Our shuttle service will be waiting for you there once our staff receive your call. Our business hours are Mon–Fri 7:30AM–4PM | Sat–Sun 7:30AM–12PM. If you arrive after hours, please contact us one day before your trip. Our staff will provide special instructions for you to ensure a smooth pickup. *If you have any question, please contact us via WhatsApp: +852 6662 3138, or email: cs@yesaway.com
Telephone
+61756485083 / +61738063493
8.3/10 Very good
200+ ratings, 1 reviews
View details
Closed
Pickup
Please contact us at +61 7 5648 5083, 1300 132 708, or WhatsApp +61 427 074 984 after collecting your luggage. Then proceed to the "Coach Transit Centre" area by following the signs inside the airport. Our shuttle service will be waiting for you there once our staff receive your call. Our business hours are Mon–Fri 7:30AM–4PM | Sat–Sun 7:30AM–12PM. If you arrive after hours, please contact us one day before your trip. Our staff will provide special instructions for you to ensure a smooth pickup. *If you have any questions, please contact us via WhatsApp: +852 6662 3138, or email: cs@yesaway.com.
Telephone
+61756485083 / +61738063493
8.3/10 Very good
200+ ratings, 1 reviews
View details
Closed
Pickup
There is a free shuttle service to ferry you to and from the Ace Rental Cars location, this runs from 8am until 4.30pm. Please dial either 1800 620 408 or 07 5598 2247 once you’re ready to be collected. The shuttle is a Yellow Van with ACE RENTAL CARS printed on the sides. Domestic Arrivals instructions..... Once you have collected your luggage and ready to be picked up, please make your way to towards International Arrivals and Coach Collections at the other end of the terminal. Once there make your way outside and follow the footpath around to the left to bays 13/ 14 where the Ace shuttle bus will collect you. International Arrivals instructions..... Once you have cleared customs and entered the terminal, turn to your left and make your way outside and follow the footpath around to the left to bays 13/ 14 where the Ace shuttle bus will collect you. The final shuttle departs the location 30 minutes before closing daily
Telephone
+611800620408
8.3/10 Very good
200+ ratings, 1 reviews
View details
Closed
Pickup
After landing, please call +61 478 199 658 for a shuttle to car pick-up. For after-hours pickup, please call us and we’ll guide you through a simple contactless process. *If you have any inquiries before your pickup, please contact us via WeChat: YESAWAYCARRENTAL / WhatsApp: +852 6662 3138, or via email: cs@yesaway.com
Telephone
+61755720600 / +61478199658
8.1/10 Very good
200+ ratings, 1 reviews
View details
Closed
Pickup
Upon arrival please be on the lookout for Enterprise counter located in the arrivals hall of the airport terminal. Your rental will be serviced there.
Telephone
+61738604272
7.8/10 Good
300+ ratings, 1 reviews
View details
Closed
Pickup
Airport Terminal Instructions COUNTER: In the domestic arrivals hall, near the baggage carousels. CARS: In the car park outside the terminal. RETURNS: Follow the signs for Rental Returns car park, located on the right-hand side of Terminal Drive. AFTER HOURS RETURNS: Available during airport hours only. Drop box located at the Budget counter in the terminal.
Telephone
1300 362 848
Budget
9.2/10
Everything Fleet
9.8/10
Alpha Car Hire
8.6/10
Shouqizuche
9.3/10
BARGAIN
8.3/10
Apex
9.3/10
East Coast Car Rentals
8.8/10
Thrifty
8.1/10
Europcar
8.9/10
Jucy
9.1/10
ACE Rental Cars
8.1/10
Hertz
9.3/10
Alamo
9.0/10
DRIVELINE RENTAL
10.0/10
YESAWAY
7.5/10
Keddy by Europcar
7.8/10
Cheapa
10.0/10
Cut Price Car Rentals
7.5/10
Avis
8.9/10
NU Car
4.7/10
Atlas
7.5/10
Enterprise
9.2/10
AERODRIVE
9.1/10
Firefly
9.3/10
APOLLO
8.7/10
Dollar
9.0/10
WGD Cheapa
2.0/10
Reviewed: October 21, 2025
The overall experience of picking up and returning the car was very convenient, and the car was in good condition. I will choose this company again next time.
Reviewed: August 25, 2025
Very satisfied, got an upgrade from a small car to a larger one.
Reviewed: October 10, 2025
The rental company was excellent. They upgraded our vehicle, and its condition was very good.
Reviewed: October 2, 2025
Brand-new car with full functionality. Pickup and drop-off services provided, extremely convenient. No upselling throughout the process, straight to the point.
Reviewed: February 3, 2025
Good service! Pickup and drop-off are both convenient!
Reviewed: October 10, 2025
The service was prompt, and the deposit was refunded quickly.
Reviewed: October 10, 2025
Very convenient, and the staff have a great attitude.
Reviewed: July 15, 2025
Picked up the car with just a few simple instructions, very convenient.
Reviewed: October 8, 2025
The staff at the store were quite helpful and greeted with a smile. They remind you to buy insurance, but if you've already purchased it domestically, there's no need to buy extra. However, domestic insurance claims require you to pay upfront first and then claim reimbursement from the insurance company.
Reviewed: October 5, 2025
The car was in great condition, with a mileage of around 50,000 kilometers. The interior was very clean, and there was enough space for a family of four. Both picking up and returning the car were smooth. Overall, it was a great experience.
Reviewed: July 12, 2025
We regularly use Bargain and have no issues - late model cars in good condition
Reviewed: November 1, 2024
The store staff were friendly and polite. They provided clear and patient explanations with no upselling throughout.
Reviewed: July 6, 2024
Car was everything it was supposed to be, no problem. And it was very well priced. No trouble finding the shuttle to the rental location. A bit of a crowd at the pick-up desk meant queuing for a while. But I was the only customer in the place for a quick easy return. But beware additional charges- needed to extend a 4 day booking by 3 hrs, which cost more than a prebooked day !
Reviewed: February 20, 2024
The car was too light, everything else was fine.
Reviewed: February 16, 2024
Overall pretty good, the only issue was they reminded me about insurance a few times.
Reviewed: February 14, 2025
The process was very smooth. They provided a hybrid Camry with over 10,000 kilometers, and the car was in excellent condition.
Reviewed: April 27, 2025
It’s very convenient to pick up directly at the airport.
Reviewed: September 27, 2024
I chose this company because their full insurance was cheaper, only A$25, while other major rental companies charged A$50. This is a New Zealand-based rental company with excellent service and very friendly staff. However, I got a Mitsubishi ASX with 130,000 km on it. It performed decently at low speeds, but once it reached over 100 km/h, the car would start to shake. The vehicle's condition was a bit poor.
Reviewed: August 2, 2023
Staff went above and beyond! Excellent customer service
Reviewed: March 1, 2025
The drop off location was not open as their hours described which caused a massive headache and almost missing a flight
Reviewed: August 25, 2024
The car drove great. It was a good size and the hybrid had plenty of power. It was clean and tidy. The pick up place was very friendly. The girl that served us went above and beyond, trying to set up my phone to the car screen so we could see google maps easier.
Reviewed: August 13, 2024
Excellent service, highly efficient, all cars are very new, no forced or hidden charges, and the staff are very friendly.
Reviewed: February 10, 2025
Everything went smoothly and the service was convenient.
Reviewed: March 10, 2024
Great experience. Pick-up and drop-off were incredibly fast.
Reviewed: December 23, 2024
The staff were very friendly and had warm smiles. The pick-up and drop-off process was simple. The car was very new and fuel-efficient.
Reviewed: February 7, 2023
Free upgrade “excellent”, & excellent car. Good service
Reviewed: January 2, 2025
The pickup staff were enthusiastic and provided excellent service.
Reviewed: December 29, 2024
Such a weird collection/drop off service in a random place. Felt v odd - due to location being a vacant lot - but the price was not low enough to reflect this…
Reviewed: May 28, 2024
What a company! Great rates and both staff members we felt with were super efficient in collection amd return from the yard to airport and visa versa. Thank you Yesaway!
Reviewed: February 14, 2024
It's mainly about the communication for picking up and returning the car, nothing particularly impressive, just normal.
Reviewed: May 26, 2019
We waited in line for over an hour and a half didn’t even get an apology For the long wait he was quite rude hand me the keys said there is one mark on the car .... well another 15min walking around checking the car so I took pictures of the car email back straight away I will never recommend any of friends to go with Europcar
Reviewed: February 28, 2022
Very Clean and economic car. Strong recommended
Reviewed: February 4, 2020
It was okay, but the fuel policy was strange. The tank was at 3/4 when picked up and needed to be returned at 3/4. How can anyone control that? I returned it full.
Reviewed: September 23, 2019
Terribly old car, 225000 km on odometer, no central locking, manual windows. Truly a piece of junk. Never again will I use cut price car rental!
Reviewed: August 23, 2019
excellent overall service, staff, quality of car dan driving exp
Reviewed: September 10, 2019
Counter staff wasn't that friendly and seemed not so happy that we purchased the add-on comprehensive insurance via EasyRentCars platform instead of directly through Avis. Car didn't meet our expectations as we booked an Intermediate Corrolla but were given a Compact Hatchback Corrolla instead. Only noticed this once we reached the pickup bay area and were too lazy to walk back, dragging luggage & our small children, to Avis counter inside the Terminal to get the car changed.
Reviewed: August 29, 2019
Very convenient, easy to find the location, quick procedures.
Reviewed: November 25, 2019
Would never deal with NU cars again! The booking said the car rental was from Coolangatta airport and i had to call their office to find out where they were. They than said they were in tweed heads and proceeded to take 30 minutes to pick us up when they said they were 8 minutes away. Then we got to their offices finally and the manager there was extremely rude, changed our drop off time to an hour earlier, told us to drop it off at an offsite location and when we did he charged us an extra $70 when we dropped it off on time. The manager at the drop off location tried calling their offices and mobiles and they did not answer. Absolutely a horrible experience overall. He even was barking orders at his worker infront us and told us other patrons have been “fucking pigs” in how they left the state of his cars. Did not feel comfortable with the entire experience and the only benefit of dropping it off at the other location was that we didn’t need to see him again.
Reviewed: November 5, 2019
I am very satisfied with atlas with last 2 booking with them . Would not consider anyone else
Reviewed: October 18, 2019
Staff was very helpful and pleasant to interact with, appreciate everything. I needed to call the general landline to get instruction for pick up and drop off and was helped very quickly. It's great that a text message was able to be sent regardless of the country my number/sim was linked to. Very happy with my experience!
Reviewed: September 17, 2019
People were lovely, the whole process was very easy!
Reviewed: July 12, 2019
Car is dirty and old. The staff took long time to process every single customers.
Reviewed: June 26, 2019
The manager Karen/jelly (sorry) has been nothing but wonderful to us! Even upgraded our vechile free of charge! Definitely will be contacting her again for future visits.
Reviewed: September 26, 2019
Enterprise was awesome. Except the staff at pickup was like a Robot. Felt he didnt want to serve us. At least thats how we felt
Reviewed: August 29, 2019
Overall very happy with Aerodrive, pick-up and drop-off is fast without any hassles.
Reviewed: August 5, 2019
I was upgraded because the car I booked had a flat tyre.
Reviewed: June 15, 2019
Perfect, the only thing is that you need to spend extra time to wait for bus shuttle to the pick up location. No issue as it takes 10-15 mins for the ride. Shuttle is free. Some charges on the shuttle.
Reviewed: May 31, 2019
The counter staff is not really friendly and his explain is not clearly.
Reviewed: April 29, 2019
I was happy with the pick up process. It was fast and easy. And I have to commend them for availing a car for a last minute decision during the school holidays. On drop off my daughter realised she had left my glasses in the car so went back to retrieve them and was told she couldn't go back to the vehicle. As we were getting ready to board our flight we left. I've been trying to call to enquire but have been left waiting to have my calls answered. I don't have time to use your online services I'm on the road for long periods and calling is way more convenient.
Reviewed: December 8, 2017
Picked up the car from Hertz at the airport. The office is conveniently located in the airport. However, the first staff member we encountered was not familiar with the process and incorrectly informed us that we couldn't pick up an Apollo car from Hertz, resulting in us wasting over half an hour searching for an Apollo office outside.
Reviewed: December 5, 2023
Car was comfortable, clean and spacious. Staff on pick up and drop off were kind and very helpful.
It takes up 46% of all car rentals. Top selected car types are: Small, SUV, and Van.
* Based on all bookings from Coolangatta Airport (OOL) for the last 30 days.
Lowest rental rates at the Coolangatta Airport (OOL) is USD 36.26 on average, and can go up to USD 81.08 at the busiest December. Use this conclusion to schedule your trip to your best interest.
In contrast, Sunday is the least busy day.
More bookings mean more time spent on queueing up at the counter. Prepare yourself if it is going to take you a long time to pick up from the Coolangatta Airport (OOL).
* Based on the scheduled pickup time of all bookings from Coolangatta Airport (OOL).
Most customers book a rental car from Coolangatta Airport(OOL) for 4 days, showing a medium length of rental period is more favored.
One-way car rentals take up nearly 27% of the total bookings at Coolangatta Airport (OOL).Out of it, besides Brisbane, other top destinations : Maroochydore, Sydney.
On average, Basic Protection costs USD 42.82 per day for Small, USD 56.16 for SUV and USD 105.33 for Van.
Do You Know?
No.1 Source Country
Customers from India choose Coolangatta Airport(OOL) the most as the start point of both their business and leisure journeys.
Bigger is Better
Renters from Australia prefer more spacious car models like Kia Carnival,Toyota Commuter and SAIC MAXUS G10.
Quite a Planner
Canada renters like to plan much more ahead, they usually make the online booking 94 days before pickup from the Coolangatta Airport (OOL).
9.8/10 Excellent
200+ ratings, 0 reviews
View details
Closed