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Terrible slow collection experience with awful Hertz

Reviewed: Mon, Jul 29, 2019
About Hertz: 5.3 /10
Utterly appalling pick up experience. Huge very slow queue. Way way worse than all the other rental car people at the same airport and time. Incredible that they had apparently made no effort to staff up or flexibly on a very busy Saturday and their process was itself useless - very paper driven rather than online and ready in advance which again the other companies had done (a relative was picking a car up from Budget so we had direct experience of that on the same day). in short - hugely disappointing.
About QEEQ: 8.0 /10
All worked well thank you.
Full Size Van | Opel Vivaro or similar

Relevant Reviews on Hertz in France

Toby Ellen

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Reviewed: Tue, Aug 27, 2019
About Hertz: 10.0 /10
It was great. As a five-star member, I got a brand new car! The staff at the counter were very polite.
About QEEQ: 10.0 /10

Beverly Locke

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Reviewed: Sat, Jun 22, 2024
About Hertz: 10.0 /10
Very satisfied!
About QEEQ: 10.0 /10

Sabrina Salome

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Reviewed: Mon, Jul 10, 2017
About Hertz: 10.0 /10
Very good

Ursula Landon

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Reviewed: Fri, Feb 23, 2018
About Hertz: 6.0 /10

S.Pigeault

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Mini Van | Ford Grand C-max 7 Seats or similar
Reviewed: Mon, Oct 14, 2019
“Good pricing, good service”
About Hertz: 9.3 /10
The pick up took a long time as the desk was very busy, but the young lady at the counter was very nice and professional.
About QEEQ: 10.0 /10
When I originally got the quote, I thought it was too good to be true, so I contacted Hertz directly and they did confirm pricing. I will definitely use Easyrentcar again.

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