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Last updated on: April 29, 2025
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51Rental Locations
22Airport Locations
Map View of Car Rental Locations in Mallorca
HIPER
8.3/10
CLICK RENT
7.9/10
Record Go
7.0/10
DRIVALIA
7.8/10
GOLDCAR
6.1/10
Europcar
8.0/10
Budget
7.4/10
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WIBER
8.1/10
AVIS
7.8/10
GoByCar
8.5/10
OK Mobility
6.6/10
Centauro
7.8/10
Alquicoche
2.0/10
GREEN MOTION
7.0/10
Alamo
8.7/10
K10
2.0/10
Hertz
9.3/10
Keddy by Europcar
9.4/10
Thrifty
9.4/10
Leasys
9.0/10
AMIGO AUTOS
5.6/10
Interrent
4.6/10
Rhodium
6.7/10
ATESA
10.0/10
Reviewed: April 27, 2025
Hiper have a great facility, friendly and efficient staff. Car was old and worn (scratches, dents, very basic interior)
Reviewed: July 28, 2020
Car was strached in many places around the vehicle, was dirty on the outside and the amutomatic roof needed some corrections at the openig system in the trunk to work properly.
Reviewed: August 30, 2019
I would have liked to amend my drop off time but this was not possible
Reviewed: January 1, 2019
They overcharged 15 euros for service fees. It took 20 minutes to get through to the rental car company, and after a long discussion between customer service and the store staff, I had to make the payment first, wasting an hour. It is still unresolved.
Reviewed: February 27, 2025
Less waiting in line and no pressure to buy insurance.
Reviewed: December 31, 2024
Click Rent is a well-established car rental company on Mallorca, with branches visible everywhere on the island. We upgraded to a Volkswagen T-Roc on-site, which had somewhat limited space. The car had over 30,000 kilometers when we picked it up and performed well, especially during the driving experience in the mountainous western region.
Reviewed: October 29, 2024
The queue for picking up the car was slightly long, and the counter staff were sometimes insufficient.
Reviewed: April 22, 2025
The staff at the airport rental location were extremely rude and kept adding extra charges. They claimed we were late picking up the car, but refused our request to review surveillance footage of the queue time. They even threatened that we wouldn't get the car unless we paid the additional fees. They ignored us completely, took all the documents, and gave an ultimatum: 'Pay these extra charges now to get the car, or leave right now.' They also refused to communicate with the customer service team via phone. On top of that, they gave us a car with a tire pressure as low as 1.3.
Reviewed: March 5, 2025
Very good, electronic screen operations with English-speaking assistance staff.
Reviewed: January 8, 2025
We forgot a driver's license at home and they were very unwilling to change to a different driver. They did not allow a change, then tried to push us into a very expensive total insurance cover and scare us off from canceling the old and making a new reservation (it would be expensive, would take hours - neither was true).
Reviewed: April 20, 2025
I received a different model from the one I booked, and the staff were unkind and paid 68 euros without any prior explanation. I thought I didn't have to pay for another insurance because I had axa comprehensive insurance beforehand, but I found out later when I saw the receipt why I paid for it. Can qeeq solve this or clearly let me know why?
Reviewed: February 28, 2025
Apart from the store being a bit remote, the service was excellent. I opted for full insurance, and there was no car inspection during pickup and return. Extremely smooth experience!
Reviewed: February 24, 2025
Sehr unzufrieden bin ich mit der automatischen Verrechnung für das Füllen des Tankes nach der Abgabe. Ich habe das Auto beim Flughafen voll getankt und auch so abgegeben. Ich fühle mich herein gelegt und bin nicht bereit, die mir verrechneten Kosten zu akzeptieren. Ich habe goldcar umgehend geschrieben, aber noch keine Antwort erhalten.
Reviewed: February 8, 2025
Primera y última vez. Contratación engañosa. Para dejar una franquicia de 1.400€ es necesario tener un límite de 3.000€ en la tarjeta que no pone en ninguna parte. Total que el seguro que hice no sirvió de nada y tuvimos que pagar 123€ extras al no poder hacer la franquicia ya que "sólo" tenia un límite de 2.000€.
Reviewed: October 15, 2024
The service was terrible! I even spent extra money to get the Hague certification, notarization, Spanish sworn translation, international permit, and Chinese driver's license, yet they insisted my documents were invalid! This seemed like an excuse to force me to purchase their insurance. Without buying their insurance, I wasn’t allowed to take the car! The insurance cost €120 for three days, while my rental fee for three days was only slightly over 1,200 RMB. It's a complete scam. The rental platform did nothing to regulate this behavior! Additionally, the car I received was completely different from what I had reserved!
Reviewed: October 12, 2024
The company had mandatory full insurance at their affiliated car shop, which felt coercive. I booked a Mercedes but ended up with a Subaru, and the downgrade in brand was frustrating. However, the refund process was fast—I originally thought they'd find some excuse to deduct part of the €1400 deposit, but both the pre-authorization and the deposit were fully refunded within 5 business days. I expected potential disputes over a partial deduction, but that didn't happen, which was surprising and satisfying.
Reviewed: February 17, 2025
Initially, they kept insisting I pay extra to upgrade the car and, after I refused, they aggressively pushed insurance on me. In the end, they didn’t even have the model I booked and gave me an SUV instead, which caused me a lot of trouble because the roads in Mallorca are extremely narrow, and the parking spaces are very small.
Reviewed: August 15, 2024
Not friendly to Chinese customers. When it was our turn, we clearly saw two Westerners cut in line ahead of us, but they were still served. Then, we were told they never had the Mini Countryman we reserved. They forced us to purchase insurance, saying they don't recognize the booking from Zuzuche, and charged 36 euros per day for it. The queue was incredibly long, and it took us an hour to pick up the car. However, returning the car was convenient.
Reviewed: February 14, 2025
I returned to the desk when I discovered there was additional damage on the car at pickup. This is quite a long walk back into the terminal. Agent at the desk was dismissive, told me it was minor and that it was "impossible" to add the additional damage onto my rental agreement, and that it should be reported when I drop the car off. There was no one to report it to when I returned at the end of my trip. Received an email a few days later attempting to charge almost £200 for damage to an alloy wheel which was there when I picked it up. Luckily I had pictures but it took a very long phone call (over 40 mins on hold) and further emails to resolve the issue and cancel the damage charges. Avoid Budget in Palma!
Reviewed: August 27, 2024
The service attitude was excellent. Despite a long queue, they patiently answered all questions, and they didn't show any displeasure when I declined to buy insurance.
Reviewed: May 14, 2024
Wait for pick up excessive. Car almost new / good. Collected a Citroen c3 - dog of a car. Return smooth.
Reviewed: August 17, 2020
all my booking was done with a confirmation email there was no paperwork and yet when I came to drop the keys in the box i was supposed to drop the keys with the paperwork. A bit confusing and disconcerting putting the keys in the box without anything.
Reviewed: September 9, 2019
There were so many frustrated people in that queue at the airport. For pre booked cars. There was anger and frustration
Reviewed: December 26, 2024
great experience/ really excellent company - good prices/ fair
Reviewed: September 23, 2019
I didn't feel like I was being an object to scam on fees for damages I didn't do. Returning the car was easy and fast even I didn't have any insurance (I bought external excess insurance). The same for picking up the car.
Reviewed: August 28, 2019
Très bien, seul point d'amelioration : difficulté pour trouver la navette Wiber à l'aéroport.
Reviewed: May 2, 2024
Hidden fees were charged, resulting in an additional 100 euros per day for full insurance upgrade.
Reviewed: August 9, 2022
El coche superó mis espectativas Excelente atención de Eli y servicio
Reviewed: August 9, 2022
El personal, en especial Eli, excelente toda su atención brindada y el servicio. El auto excelente.
Reviewed: July 22, 2020
I booked a mini but they said they never had a mini and gave me a Skoda instead. But it was a new car, so it's acceptable.
Reviewed: November 4, 2024
Long pick up due to airport closure Everything else fine
Reviewed: May 2, 2024
I did not like the car given as the gear box was difficult to use
Reviewed: October 27, 2024
I've rented cars multiple times in Europe and have always been very satisfied, leaving good reviews. However, this time with OK Mobility in Spain was quite disappointing. This company is a local Spanish car rental provider and requires a deposit of 2000 euros (while others only ask for 300 euros). I ended up losing 282 euros unfairly. In addition, it took 1.5 hours from arriving at the location to completing the car pickup. Furthermore, the fuel gauge showed only half a tank when I picked up the car, but I refueled fully before returning it, afraid of being charged unfairly again.
Reviewed: October 12, 2024
Met expectations but the collection was very slow
Reviewed: September 17, 2024
The staff member was very nice and even upgraded my car to an unlimited mileage model. He offered me insurance, but when I mentioned I had already purchased one, he was very understanding and informed me about potential issues. His attitude remained friendly throughout the process. When picking up the car, I specifically asked if I needed to immediately email them to document any scratches on the car. He said it was unnecessary and told me I could inform his colleagues when returning the car. However, when I returned the vehicle, the staff only asked me to place the keys in the box without inspecting the car. Later, when I got home, I received a damage bill of €960. I immediately emailed them with a video I had recorded, but received no response for a long time. Now, I have to rely on my insurance for reimbursement. It’s crucial to ensure they inspect the car on-site and confirm that the scratches aren’t new.
Reviewed: July 9, 2024
Average experience. They push for extra insurance. Waited an hour for the car. The car was in excellent condition.
Reviewed: October 4, 2024
Very convenient, there is a shuttle bus to the airport every 15 minutes with frequent departures. However, make sure to allow extra time if you are catching a flight.
Reviewed: August 21, 2024
Strongly not recommended. This was the worst part of the entire trip booking. They forced extra charges, even though I already bought insurance, and still demanded a mandatory purchase. It was inconvenient too. I admit I should have done better research. Make sure to check more tips, everyone!
Reviewed: October 9, 2024
Terrible, extremely bad. This company acts as a middleman, similar to using a rental aggregation site like Zuzuche to book a car. They then book a car from a local rental company, Click Rent, but do not clearly specify which rental company is actually booked. This caused us to spend two hours searching in the parking lot.
Reviewed: September 26, 2024
Tuvimos que pagar un seguro adicional por no tener tarjeta de crédito para el depósito.
Reviewed: August 13, 2024
The staff interaction was so horrible. They try to buy an expensive car and they don't explain anything about the car or the insurance conditions
Reviewed: June 3, 2024
The claim processing was slow and the roadside assistance was in Spain.
Reviewed: April 29, 2024
The service was excellent, the car was almost brand new with just over a thousand kilometers.
Reviewed: April 2, 2024
The service was excellent, very fast, and the car was very new.
Reviewed: January 25, 2024
Overall service was acceptable, but the car was old. The car inspection was done on the spot when picking up and returning, and the deposit was refunded immediately.
Reviewed: September 26, 2021
Car not in particularly good condition. Inside of the windscreen was incredibly smeary - not ideal when driving at night with oncoming headlights meaning you couldn’t see much at all.
Reviewed: July 23, 2020
Counter staff were insisting our insurance wasn’t good enough, saying they hadn’t provided it so we needed to another €50... I had to insist I was happy that I’d bought all the cover I needed, but did feel pressurised.
Reviewed: June 24, 2019
When we received our paperwork from easyrent it stated that we could collect the vehicle at either the Hertz or Thrifty desk in Palma airport. When iI approached the Thrifty desk the operative Rita advised that I couldnt collect it here (despite wearing Hertz labelled clothing). I showed her the paper work that clearly said that the vehicle could be collected at either Hertz OR Thrifty, be she insisted that because there was a Hertz image on the paper work that the vehicle could only be colelcted at the Hertz desk. This continued for ten minutes of so and she eventually relented but told me in no uncertain terms that they wouldnt normally do this and that they were doing us a favour. I dont know if the paper work or the operative was wrong, either way it added undue stress to the process.
Reviewed: May 14, 2019
Counter staff in airport and at car collection very helpful.
Reviewed: August 18, 2019
Fantastic price compared to Avis and others on the island in the days in question
Reviewed: June 22, 2019
Car was better than expected and very good fuel consumption. Staff did their job as expected and were friendly and helpful.
Reviewed: November 15, 2022
Car was upgraded at a discounted additional cost to an SUV.
Reviewed: June 24, 2022
Very helpful and friendly staff. Not a long wait, but about 15 min. The car was good and we had no issues.
Reviewed: October 8, 2019
Didn’t need the hard push for extra insurance as we had already bought it
Reviewed: November 7, 2018
Satisfied, but communicating with the staff requires some patience due to the language barrier.
Reviewed: August 15, 2022
The first car I was offered had damage on every panel, the heater/AC controls were faulty & the wiper blades were split. The second car, although had damage to the paintwork, everything else was ok. Staff was polite & changed the car without a fuss.
Reviewed: October 8, 2019
Prepare to wait a LONG time to pick up your car, and for there to be no signs at the airport to get you to the bus.
Reviewed: September 18, 2019
Fairly lengthy delay on pick-up, car ok but a lot of minor scuffs and scratches. Drop-off fine with no delays.
Reviewed: August 8, 2019
No hidden extras and give me my money you're holding
Reviewed: August 5, 2019
Love the car, customer service disgusting, made us wait over 1 hour for the keys when they where already in the office waiting to be given to me, tried selling me more insurance and tried scaring me just in case I crash. Need signs outside their company so you can find the place.
Reviewed: August 2, 2019
La personne au guichet en plus d’être peu agréable a voulu nous vendre des assurances supplémentaires. Quand nous avons refusé, car nous avions déjà l’assurance Axa, il s’est montré arrogant en nous disant que la moindre rayure serait à notre charge car l’assurance ne nous couvrait pas du tout. Il a beaucoup insisté pour nous montrer les tarifs de l’agence en cas de rayure... et en nous recommandant plusieurs fois de prendre l’assurance. Vous faites le Check in seul. La voiture est livré très peu propre. Poussiéreuse et avec des taches de savon. Pour masquer les rayures et les mettre sur notre dos à notre retour ? Nous avons photographié toute la voiture sous toutes ses coutures. Pendant le Check in d’autres clients se sont fait embêter pour une rayure prise en photo mais non signifié sur le papier. Le retour s’est bien passé. Nous sommes tombé sur un agent sympa et agréable.
Reviewed: October 4, 2019
I didn’t hire the car as they wouldn’t hire the car to me at the price I had hired it on easyrentcars (c £30). They said the insurance provided by easyrentcars was insufficient and wanted to charge me over €300. This is the second terrible experience I’ve had between easyrentcars and the rental company in one summer. I had to go and rent a car away from easyrentcars as the service simply did not work.
Reviewed: August 5, 2019
Interrent charged an additional 191.39 euros, despite easyrentcars receipt saying I'd paid for the car and fully comprehensive insurance and no payment was due on arrival. This was like arriving at the airport for a flight I booked and being told it cost 200 euros extra!? I've then been charged a late charge of 40 euros and I'm still awaiting my 80 euros petrol deposit from May (now August) despite returning the car full and within the hour of the nominated return time. I called several times and was awaiting a response to the emails they had told me to write to. They then directed me to an online claim form, which I've just recieved a response to. They have informed me that the 191.39 is a compulsory charge, even though it was put in the 'Extras' column (therefore not allowing easyrentcar to claim the money back), and not included when or clearly noted when booking the car. It's been an expensive and frustrating experience.
Reviewed: July 15, 2019
Would of helped to have better instruction to find Interrent desk which was tucked away at the other end of the airport
Reviewed: June 18, 2019
A very budget business, poorly staffed, unable to communicate accurately. I am waiting on a final charge to come through that will no doubt layer yet another cost on top of! I will be expecting some money back!
Reviewed: April 30, 2019
Collection staff were rude Collection point not by luggage belt 4
Reviewed: September 25, 2019
Long waiting line, assistant at the counter attempted to sell additional services by simply not telling the truth about contract terms (she called one of the additional services a "local tax").
Reviewed: September 3, 2019
It's same Goldcar scam but under Rhodium brand. They lie to you to make you buy additional insurance. The pickup location was described bad, I needed to find it on my own. I just got fuel refund which is missing 25 euros (I refuelled to 100% 10 minutes before dropping of the car), time to start getting back my money
Reviewed: July 7, 2019
I was 1 mile from the airport and intended to fill up the gasoline but the car's engine malfunctioned and became very dangerous so I could no longer drive the vehicle. It was not safe for me to proceed with filling up the gasoline tank. The issue was that the engine began to rev up at an accelerated rate of 5 on the tachometer despite my foot was on the break and the vehicle was at a stop. I had no other choice but to put the car into park, pull up the emergency break and turn the vehicle off to avoid throttling into oncoming traffic. Even with the car in ‘park’ the engine was still revving to a 5. As you can see, this car was not safe to drive. I was terrified and almost lost my life had the cur lurched again as it was trying to do, myself and others would have surely been dead. I was infront of Lidos Cuidad Jardin and left the car in the parking lot. It was not safe to operate further. Therefore I was not able to get gasoline and instead had to call a taxi to the airport. This was not only a terrifying experience but highly inconvenient for me to have to call a taxi on a busy road with all of my luggage because the car I rented and trusted would get me back to the airport safely instead malfunctioned and almost cost me my life. I’m disappointed to see I was charged $105 for gas after all of the trouble you caused me and ruined the end of my vacation by putting me in great danger. I would like refund for 1) the $105 for gasoline because it was impossible for me to refuel give the vehicle’s faulty condition and 2) the entire cost of my rental for this inconvenience and trauma you have caused me at the end of my vacation $363.26 ($292.68 + $70.58). Lastly, please get this car fixed before putting other customers lives in danger – this car is not safe.
Reviewed: May 12, 2019
The car was as expected. Counter staff polite and helpful.
Reviewed: March 17, 2015
The car model was quite old and difficult to drive, and there were scratches on the car.
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