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Last updated on: November 6, 2025
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98Rental Locations
36Airport Locations
Map View of Car Rental Locations in Osaka
Be Kobe
9.9/10
RELYON
10.0/10
CRQ-CarRent
8.7/10
E-DRIVE rent a car
8.7/10
YESAWAY
10.0/10
Rakuraku
9.3/10
Easy Car
8.4/10
Times
9.1/10
BEST AUTO
8.7/10
ATB
9.7/10
Europcar
8.9/10
Budget
10.0/10
KASAKI
10.0/10
3723rentacar
9.1/10
NIPPON
9.1/10
Nissan
8.5/10
Hertz
9.5/10
Orix
8.0/10
Reviewed: October 28, 2025
The insurance was purchased from the car rental company, affordable.
Reviewed: October 26, 2025
The service provided by Zilong was excellent; they even took us to the outlet.
Reviewed: October 21, 2025
It was my first time renting a car in Japan, and choosing this local Japanese rental company was surprisingly great. Highly recommended!
Reviewed: October 10, 2025
This rental company is located about 2-3 minutes away from the outlet, which is quite convenient. They provide a shuttle to the airport and also offer pick-up services. One small suggestion: the car we got wasn't very new. Next time, please provide a newer car.
Reviewed: August 15, 2025
Very satisfied! Free car delivery to the hotel was provided!
Reviewed: October 21, 2025
This is the fourth time I've rented from this company.
Reviewed: October 18, 2025
The car rental company offers more competitive rates compared to others, and their service and information are sufficient. Picking up the car during business hours is very convenient. The shuttle service is punctual.
Reviewed: October 5, 2025
This is my second time renting a car from them. The service is excellent and communication is smooth. Since I needed to take a ferry, I requested the vehicle inspection certificate, and they arranged it for me. I'm very satisfied!
Reviewed: September 1, 2025
Great service, convenient pick-up and drop-off, new car condition, and unexpectedly equipped with electric doors.
Reviewed: October 14, 2025
The service attitude was great, and they did their best to meet requests, such as providing a phone holder.
Reviewed: August 10, 2025
Fast communication with the staff, no language barriers.
Reviewed: August 5, 2025
Car pickup and drop-off were very convenient, the staff was polite, and customer service responded quickly.
Reviewed: April 23, 2025
The service for both pickup and drop-off was quite good, without a long wait. The staff were all Chinese, which made communication easier. However, the car model is indeed a bit old.
Reviewed: April 21, 2025
The customer service responds quickly and provides excellent service.
Reviewed: September 16, 2025
A fantastic car rental experience. The store provides service during lunchtime and the staff were very friendly. I rented the car the day after arriving in Osaka, and they picked us up from the hotel to handle the paperwork at the store. After returning the car, they even dropped us off at the airport terminal. The car was great too— the Honda N-box was very easy to drive and fuel-efficient.
Reviewed: September 7, 2025
The car was clean and matched the photos. This car is very practical; the back seats can fold down to fit six suitcases. It was a great choice. The staff was very helpful and provided transfer service to and from the nearby Lingkong City, which was very convenient.
Reviewed: August 28, 2025
The car rental service from Times is excellent, and the vehicle is very new.
Reviewed: May 30, 2025
The condition of the vehicle was very satisfactory, but the attitude of the front desk staff was average.
Reviewed: November 4, 2024
Excellent experience! The staff noticed we had a lot of luggage and offered us a slightly larger car. Everything went smoothly, and they even provided a sign for foreign drivers to place at the back of the car.
Reviewed: April 16, 2025
A company run by fellow Chinese, communication is smooth, and the service attitude is excellent! Highly recommended and definitely worth supporting!
Reviewed: March 26, 2025
It seems to be a personal company where individuals deliver the cars. The service is good, but the ETC rental fee is too expensive, and a deposit is required. It's not comparable to another company. Feels like they are a group that joined the platform with a few cars of their own, and the vehicle model and who delivers it are arranged ad hoc.
Reviewed: February 10, 2025
The car rental company communicated very well and arranged everything in advance.
Reviewed: March 15, 2025
car was excellent and the staff at counter was very helpful in telling us all the rules to take note of
Reviewed: August 13, 2024
The service at the rental counter was quite good.
Reviewed: December 6, 2024
Great service, transparent and reasonable pricing. I always choose them whenever I visit Osaka.
Reviewed: December 3, 2024
Very satisfied with the car rental service this time. Pickup and drop-off can be arranged directly at the airport's immigration area, which is very convenient. Make sure to add their Line, WeChat, or WhatsApp; messages are replied to quickly, and they have a great attitude. The car is very clean! The ETC card rental is 500 yen per day. If you plan to visit areas near Osaka for more than two days, I recommend renting it.
Reviewed: November 12, 2024
The car was in excellent condition, and the details were clearly shared.
Reviewed: March 5, 2024
the counter staff tried his best. I tried to understand from his point of view. The only problem i had was the battery failure to solve it promptly or give us adequate time to continue our journey . Thankfully , we have full insurance coverage against battery issue and rescue service.
Reviewed: December 13, 2023
Service staff is very helpful, and provides complete necessary information we need. Appreciated!!!
Reviewed: February 18, 2020
For this branch, the staff advise us to buy more insurance. When I told him that I paid basically insurance (included CDW) from the application already, he said it’s from the application (not from Nippon rent a car). The basic cost around ¥1,500/day, but I denied to pay more. He warned us, if something happened just a little bit destroyed. The dealer will charge us at least ¥150,000, luckily we drive safely along the trip. When we drop the car on the last day, the old staff urged us for the nearest gas station’s receipt before returning. But I told him that the receipt I put it at the hotel and I didn’t fill the petrol from here, so I showed him that the fuel scale is full and a little bit over scale too. Finally he is okay for that, but it takes time for a while.
Reviewed: January 7, 2020
The only feedback is that the staff did not recommend us to use ETC pass for tolls payment
Reviewed: December 31, 2019
Very good experience. If the pickup location instruction can be clearer, that will be perfect!
Reviewed: October 28, 2019
The staff is nice, location very easy to find out and office time is so good. We get the upsized that bigger than the booking type the so insurance quite expensive shold be reserved earlier.
Reviewed: February 7, 2020
Overall car rental experience with Nissan was great, the car was in great condition, the hotline was helpful and car return process was easy.
Reviewed: December 22, 2019
Very good condition. Staff at counter is very helpful.
Reviewed: November 27, 2019
The car was in good but the car navigation system was not working. I needed to use google map to lead my way in my whole trip. I have raised a complaint to the Nissan staff when I returned the car and requested them to fix the problem before giving the car to the next driver. Overall, the Nissan staff and the car were good and I had a good rental experience apart from the car navigation system.
Reviewed: April 24, 2019
จองรถ Alphard แต่ได้รถ Velfire เลข กม.ประมาณ 14x,xxx เครื่องยนต์เงียบดี จัดเก็บกระเป๋าเดินทางไป 5 ใบ และผู้โดยสารนั่งสะดวกสบายดี รับรถที่สนามบินคันไซ ที่เดียวกับ Toyota และที่คืนใน naniwa แถว namba ก็เป็นของโตโยต้าเหมือนกัน พนักงานบริการดีค่ะ และโทรขอความช่วยเหลือจาก จนท. HERTZ ที่ไทย ก็ได้รับความช่วยเหลือดีมากๆ ค่ะ
Reviewed: January 18, 2017
The Hertz store at Osaka Airport is located at the Nikko Hotel across from the airport. We spent quite a bit of time inside the airport before we found out.
Reviewed: June 14, 2016
It's just on the first floor of the airport. Although it was my first time at Osaka Kansai Airport and I don't speak Japanese well with limited English, it was easy to find by following the signs. The female receptionist was very patient, and there was basically no communication barrier.
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