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Last updated on: April 30, 2025
US$ 29/day
US$ 29/day
US$ 29/day
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89Rental Locations
33Airport Locations
Map View of Car Rental Locations in Osaka
Rakuraku
9.3/10
Be Kobe
10.0/10
ATB
9.6/10
Times
9.1/10
CRQ-CarRent
7.9/10
Europcar
8.9/10
Easy Car
6.7/10
Budget
10.0/10
KASAKI
10.0/10
E-DRIVE rent a car
10.0/10
BEST AUTO
8.0/10
3723rentacar
9.1/10
NIPPON
9.1/10
Nissan
8.4/10
Hertz
9.5/10
Orix
8.0/10
Reviewed: April 23, 2025
The service for both pickup and drop-off was quite good, without a long wait. The staff were all Chinese, which made communication easier. However, the car model is indeed a bit old.
Reviewed: April 21, 2025
The customer service responds quickly and provides excellent service.
Reviewed: February 3, 2025
Staff charged me JPY10,000 for after hours pick up. Charged me JPY12,000 for winter tyres. Did not provide ETC card however I specifically requested that.
Reviewed: January 12, 2025
Again, please check the condition of the car especially music player. Driving 4-5 hours a day without music is very sleepy. With the cold weather and the sunshine, it was very very sleepy environment, haha.
Reviewed: April 19, 2025
Very reliable car rental company, highly trustworthy.
Reviewed: March 28, 2025
The staff can communicate in Mandarin, provide thoughtful reminders, and inform about the nearby gas station's location.
Reviewed: March 23, 2025
The car rental company is easy to communicate with. The pick-up and drop-off service is very efficient. I will collaborate with them again next time.
Reviewed: March 21, 2025
The car is very spacious. We were a group of 7 people plus luggage, and the cost-performance ratio was excellent.
Reviewed: March 5, 2025
Overall, the service level is excellent—enthusiastic and efficient.
Reviewed: April 16, 2025
A company run by fellow Chinese, communication is smooth, and the service attitude is excellent! Highly recommended and definitely worth supporting!
Reviewed: March 26, 2025
It seems to be a personal company where individuals deliver the cars. The service is good, but the ETC rental fee is too expensive, and a deposit is required. It's not comparable to another company. Feels like they are a group that joined the platform with a few cars of their own, and the vehicle model and who delivers it are arranged ad hoc.
Reviewed: February 10, 2025
The car rental company communicated very well and arranged everything in advance.
Reviewed: November 4, 2024
Excellent experience! The staff noticed we had a lot of luggage and offered us a slightly larger car. Everything went smoothly, and they even provided a sign for foreign drivers to place at the back of the car.
Reviewed: October 12, 2024
Extremely satisfied! The service was excellent, and the staff were friendly and courteous.
Reviewed: October 9, 2024
Pickup and drop-off are quick and convenient with no additional issues.
Reviewed: October 5, 2024
Excellent service, all the instructions were very clear. They provided a comprehensive set of A4 guides covering details like where to refuel before returning the car, places where parking is not allowed, and how to handle accidents. The staff was very patient, the car was very clean, and I got upgraded to a seven-seater Freed, which was spacious and comfortable. Driving a right-hand drive car didn’t require much adjustment since Japanese drivers are very disciplined, with no reckless overtaking or cutting in line – it actually felt more relaxing. Be sure to rent an ETC card; it’s super convenient. At return, they provide a detailed statement so you can settle the toll fees altogether.
Reviewed: April 1, 2025
Very satisfied. The rescue service was very prompt.
Reviewed: March 15, 2025
car was excellent and the staff at counter was very helpful in telling us all the rules to take note of
Reviewed: August 13, 2024
The service at the rental counter was quite good.
Reviewed: February 5, 2025
The vehicle was very basic overall, and the 3-cylinder engine vibrated significantly when starting. The pickup and drop-off locations did not have fixed offices or parking lots; they operated in an informal manner by delivering the car at the departure station entrance. There was no standardized process. When exchanging the car, I took a photo showing the fuel gauge was full, but later they claimed it was not and required extra refueling.
Reviewed: October 10, 2024
good service , staff helpful strongly recommend
Reviewed: December 6, 2024
Great service, transparent and reasonable pricing. I always choose them whenever I visit Osaka.
Reviewed: December 3, 2024
Very satisfied with the car rental service this time. Pickup and drop-off can be arranged directly at the airport's immigration area, which is very convenient. Make sure to add their Line, WeChat, or WhatsApp; messages are replied to quickly, and they have a great attitude. The car is very clean! The ETC card rental is 500 yen per day. If you plan to visit areas near Osaka for more than two days, I recommend renting it.
Reviewed: November 12, 2024
The car was in excellent condition, and the details were clearly shared.
Reviewed: May 22, 2024
The vehicle was quite old. The charger was broken as soon as we got in the car. Although it was spacious inside, the car had noticeable scratches. Despite the broken charger, the staff took me for immediate repair. However, it was quite inconvenient. Additionally, there is an extra fee if you want to pick up the car directly from the airport.
Reviewed: March 5, 2024
the counter staff tried his best. I tried to understand from his point of view. The only problem i had was the battery failure to solve it promptly or give us adequate time to continue our journey . Thankfully , we have full insurance coverage against battery issue and rescue service.
Reviewed: December 13, 2023
Service staff is very helpful, and provides complete necessary information we need. Appreciated!!!
Reviewed: February 18, 2020
For this branch, the staff advise us to buy more insurance. When I told him that I paid basically insurance (included CDW) from the application already, he said it’s from the application (not from Nippon rent a car). The basic cost around ¥1,500/day, but I denied to pay more. He warned us, if something happened just a little bit destroyed. The dealer will charge us at least ¥150,000, luckily we drive safely along the trip. When we drop the car on the last day, the old staff urged us for the nearest gas station’s receipt before returning. But I told him that the receipt I put it at the hotel and I didn’t fill the petrol from here, so I showed him that the fuel scale is full and a little bit over scale too. Finally he is okay for that, but it takes time for a while.
Reviewed: January 7, 2020
The only feedback is that the staff did not recommend us to use ETC pass for tolls payment
Reviewed: January 5, 2020
店が移転している知らせがなく、電話も変わっていて探すのが大変だった。予約８時にしていたが、ずいぶん後に返却が９時というメールがきて飛行機の時間を変更し、飛行機キャンセル料二万円かかった。他のレンタカー会社は８時なのに
Reviewed: December 31, 2019
Very good experience. If the pickup location instruction can be clearer, that will be perfect!
Reviewed: February 7, 2020
Overall car rental experience with Nissan was great, the car was in great condition, the hotline was helpful and car return process was easy.
Reviewed: December 22, 2019
Very good condition. Staff at counter is very helpful.
Reviewed: November 27, 2019
The car was in good but the car navigation system was not working. I needed to use google map to lead my way in my whole trip. I have raised a complaint to the Nissan staff when I returned the car and requested them to fix the problem before giving the car to the next driver. Overall, the Nissan staff and the car were good and I had a good rental experience apart from the car navigation system.
Reviewed: April 24, 2019
จองรถ Alphard แต่ได้รถ Velfire เลข กม.ประมาณ 14x,xxx เครื่องยนต์เงียบดี จัดเก็บกระเป๋าเดินทางไป 5 ใบ และผู้โดยสารนั่งสะดวกสบายดี รับรถที่สนามบินคันไซ ที่เดียวกับ Toyota และที่คืนใน naniwa แถว namba ก็เป็นของโตโยต้าเหมือนกัน พนักงานบริการดีค่ะ และโทรขอความช่วยเหลือจาก จนท. HERTZ ที่ไทย ก็ได้รับความช่วยเหลือดีมากๆ ค่ะ
Reviewed: January 18, 2017
The Hertz store at Osaka Airport is located at the Nikko Hotel across from the airport. We spent quite a bit of time inside the airport before we found out.
Reviewed: June 14, 2016
It's just on the first floor of the airport. Although it was my first time at Osaka Kansai Airport and I don't speak Japanese well with limited English, it was easy to find by following the signs. The female receptionist was very patient, and there was basically no communication barrier.
Reviewed: October 17, 2018
No Chinese-speaking staff, couldn't understand how to operate the car
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