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Last updated on: April 29, 2025
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31Rental Locations
24Airport Locations
Map View of Car Rental Locations in Phuket
Keddy by Europcar
8.7/10
Hertz
8.9/10
Europcar
8.6/10
Thai Rent A Car
9.0/10
DRIVE CAR RENTAL
9.2/10
ASAP
9.0/10
Thrifty
9.0/10
YESAWAY
8.9/10
Budget
9.3/10
Shouqizuche
8.5/10
AVIS
8.6/10
Chic Car Rent
8.6/10
LuvDrive CarRent
10.0/10
Alamo
10.0/10
Haup
10.0/10
National
9.1/10
PAYLESS
8.7/10
Gipin Car
9.9/10
Bizcar Rental
8.5/10
Reviewed: April 28, 2025
Poor attitude and lack of communication with customer service.
Reviewed: March 23, 2025
The overall service was very good. Picking up the car at the store didn't involve excessive procedures or inquiries about insurance. Most requests regarding the car model were also met.
Reviewed: March 1, 2025
It was great, they quickly arranged everything when I changed the time.
Reviewed: April 22, 2025
Excellent service, even late at night you can pick up the car at the airport.
Reviewed: February 21, 2025
The service was satisfactory, and the pick-up and drop-off process was quick. It would be better if the car was in newer condition.
Reviewed: April 22, 2025
Overall good. Keep in mind that the roads in Phuket are narrow, making it inconvenient to drive larger vehicles.
Reviewed: April 1, 2025
Complaint Letter Regarding Severe Discrimination Against Asian Customers and Poor Service Attitude: I am writing this with extreme anger and disappointment, to formally lodge a complaint against the unjust treatment, discriminatory behavior, and highly unprofessional service I experienced during my car rental process with your company. I believe it is necessary to bring this unpleasant experience to your attention and request that you address it with appropriate measures. I rented a car from your company between March 28th and April 1st. Starting from the day I collected the car on March 28th, various issues arose incessantly. Upon arriving at the rental counter after walking quite a long distance, the staff suddenly demanded that we purchase an insurance plan that had not been communicated beforehand. This caused unexpected financial burdens and significant inconvenience, reflecting a lack of professionalism and sincerity in your service communication. Throughout subsequent interactions with your staff, similar situations occurred at least 30 to 50 times. Whether I was inquiring about vehicle details or seeking assistance with certain procedures, the staff frequently displayed a blatant lack of patience, provided vague and unclear responses, and even interrupted me multiple times before I could finish speaking, leaving me feeling deeply disrespected. What I found completely unacceptable took place during the car pick-up process at the parking lot. Upon arriving at the designated area, the staff clearly noticed us, but on two separate occasions, they went straight to assist European-looking foreign customers, completely ignoring us. It was only after I explicitly pointed out that we had arrived first and insisted on being served in order that the staff begrudgingly handed me the car keys, with no vehicle inspection conducted whatsoever. After getting into the car, unfamiliarity with the parking lot layout compelled us to seek guidance from the staff, only for them to immediately turn their attention to serving other foreign customers, leaving us helpless. This kind of differential treatment based on race and appearance severely infringed upon our dignity as consumers and violated the principles of fairness and equity in business conduct. I strongly demand a thorough investigation into the matter and a formal apology from your company. Furthermore, I hope your company will implement effective measures to strengthen staff training, improve service awareness, and prevent similar discriminatory behavior and poor service attitudes from happening again. In addition, regarding the time wasted, emotional distress, and additional financial burdens imposed by your staff’s misconduct, I reserve the right to pursue further compensation. I look forward to receiving a satisfactory response from your company as soon as possible. Mr. Deng
Reviewed: February 12, 2025
Very satisfied with the service—safe, convenient, and excellent. Will use this company again next time.
Reviewed: February 2, 2025
Overall, it was fine. Communicated with the rental company multiple times. I've already purchased full insurance on QEEQ, which might have been challenging partly due to the language barrier.
Reviewed: January 30, 2025
The car was in good condition, the pick-up and drop-off process was convenient, and the service attitude was excellent.
Reviewed: February 9, 2025
The price is affordable, the service attitude is excellent, and the car is very new.
Reviewed: March 25, 2025
Very satisfied with the service. The staff had a good attitude, and their English communication skills were quite decent. The whole car pickup process was very quick.
Reviewed: January 3, 2025
We arrived a day late, and the company agreed to delay the pickup by one day. Great service!
Reviewed: February 24, 2025
Overall very satisfied, giving a five-star rating.
Reviewed: February 16, 2025
The service attitude was excellent, and the process of picking up and inspecting the vehicle was very quick. They provided a phone number for direct contact in case of issues. Overall, a very positive experience.
Reviewed: February 3, 2025
The pick-up and drop-off process was very quick.
Reviewed: January 29, 2025
High efficiency in handling procedures without any pushy sales tactics.
Reviewed: November 21, 2024
It was okay. Got an old car with average condition.
Reviewed: October 9, 2024
The service was quite good, and the car inspection process was quick.
Reviewed: January 31, 2025
They provided a car with over 160,000 kilometers. Later, I had an accident and went to the hospital, so a friend had to return the car on my behalf. I tried coordinating with AVIS to waive the 3,745 THB penalty for not personally returning the car due to force majeure. However, their customer service acted like robots, repeatedly stating their manager disagreed, while refusing to let me speak directly with the manager.
Reviewed: June 22, 2024
In 2019, I rented a car in Phuket with my family. It was great, just make sure to check the car carefully during inspection. Any small scratches should be noted by the staff. The experience was pretty good. I rented the car in downtown Phuket and returned it at the airport. The staff barely looked at the car when I returned it, making the process very smooth. Now it's 2024, and I'm planning to go to Kuala Lumpur and rent a car again. I was surprised to see a reminder of my 2019 review. Well, if the experience wasn't good, I wouldn't think of renting again. Support QEEQ, keep up the good work! Grow stronger and bigger! Make it easier for us to rent and return cars.
Reviewed: November 4, 2024
Great! I wanted to extend the rental period and could do it online without going to the location.
Reviewed: June 5, 2020
The pick-up process didn't involve much service. They handed over the key without much explanation, so I had to figure out the car's features myself. The car's condition was average. When returning the car, there was a delay due to an accident, but they didn't make it difficult and even joked around a bit.
Reviewed: March 22, 2020
It was a little hard to find. The car had plenty of scratches and dents but the agents marked them down - even the smallest ones.
Reviewed: May 18, 2022
รอรับรถนานกว่า 30 นาที พนักงานบริการแย่ ไม่มีการแนะนำที่ดี ให้รถไม่ตรงกับทีาจองไว้ แต่พนักงานส่งรถดีมาก
Reviewed: May 9, 2022
The counter is combined with Budget which makes it a little hard to spot
Reviewed: April 29, 2022
Booked mid size and upgraded to full size. High mileage car but drove smoothly
Reviewed: January 12, 2020
Initially rented for 2 days, then extended for another 3 days. The store provided a lot of assistance during the process.
Reviewed: September 28, 2019
The staff were very diligent and honest in recording all the scratches, as the rented car had some. Everything was documented.
Reviewed: May 14, 2019
The car pickup process was simple and convenient. I got the car quickly.
Reviewed: July 25, 2019
A call to Bizcar before drop-off was needed to avoid long waiting for their staff to get the car but we were not informed at pickup so had to wait and almost caused us late going to the gate for departure.
Reviewed: May 1, 2019
Not so convenient to pick up car if tou are from international airport as it needs to pick up at domestic airport and go thru several unnecessary baggages check again, baby car seat is not clean but car is new and in good condition and staffs are all friendly
Reviewed: August 29, 2018
Picking up the car was quick, but we had to wait a bit when returning it.
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