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Last updated on: April 29, 2025
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84Rental Locations
53Airport Locations
Map View of Car Rental Locations in Bangkok
Hertz
8.8/10
Thai Rent A Car
8.8/10
Thrifty
8.4/10
Budget
8.7/10
ASAP
8.8/10
DRIVE CAR RENTAL
9.2/10
Europcar
8.4/10
LuvDrive CarRent
10.0/10
MX CAR CLUB
10.0/10
Alamo
7.7/10
YESAWAY
8.7/10
Shouqizuche
8.0/10
Chic Car Rent
8.7/10
Keddy by Europcar
8.5/10
yessogood
9.3/10
Exclusive Car Rental
10.0/10
Haup
8.3/10
Enterprise
6.0/10
AVIS
7.9/10
BUA
7.2/10
National
8.7/10
Gipin Car
8.3/10
8MILE
10.0/10
PAYLESS
10.0/10
KPN
7.6/10
Bizcar Rental
9.3/10
Discount_Quebec
9.0/10
Reviewed: April 15, 2025
The service attitude of Hertz car rental company was generally good. The staff were friendly and professional, and both the pickup and return processes were smooth. Additionally, there was no waiting in line for this rental, making the experience very efficient! Overall, the service and efficiency were quite satisfactory!
Reviewed: April 7, 2025
The overall service was excellent. Even though my English isn't very good, they explained everything clearly with gestures. Highly commendable!
Reviewed: April 29, 2025
The staff at the store are very efficient, with minimal waiting time. They explained everything clearly and patiently!
Reviewed: April 14, 2025
Very satisfied. The Fortuner is perfect for family trips, offering spaciousness, good safety features, and a comfortable driving experience.
Reviewed: April 9, 2025
The overall service from this company is extremely poor, and all the staff have a bad attitude. The car I rented was very old, with over 140,000 kilometers on the odometer. The interior was very noisy, and the braking system had issues.
Reviewed: March 11, 2018
This company has a great attitude, doesn't make things difficult for the users, overall really awesome and it's also cheap.
Reviewed: April 29, 2025
Very good. Although the car had some collision marks, it was very clean and reasonably priced. All marks were documented.
Reviewed: April 16, 2025
Second time visiting, efficient service and well-organized! No extra charges!
Reviewed: March 20, 2025
Average, the return experience was extremely poor. On the way to return the car, I missed the PTT gas station and the tank wasn't full, which cost around 300-400.
Reviewed: February 18, 2025
Hello , I rented a car from budget desk from suvarnabhumi airport at 20:00 on 17th February. Your staff at front desk was very rude. She was trying to explain ‘taking photo of the fine of driving high speed brochure and send as email’. At the beginning , I didn’t understand because of Thai accent. then she started speaking with very high tone and ugly speaking sound. these girls at front deck can be more polite with Thai smile
Reviewed: April 16, 2025
The service was average, they always claimed there was no insurance, communication was difficult, and they couldn't communicate in proper English.
Reviewed: April 9, 2025
The vehicle was relatively old. It's recommended to purchase insurance. While driving, a stone hit the front windshield. Since I didn't buy insurance, I had to pay 10,700 THB. It was very frustrating.
Reviewed: April 6, 2025
From March 30 to April 6, I rented a Haval Jolion model 6 through ASAP. Although I have over 2,500 kilometers of self-driving experience from three previous trips, this rental turned into a particularly unpleasant experience.
1. Vehicle malfunction and delayed assistance
On April 3 at 9:00 AM, the car unexpectedly lost power while driving, with the dashboard displaying a 'Low Battery Pack' warning. I immediately contacted ASAP via WhatsApp for roadside assistance, but it wasn't until 11:30 AM that help arrived. The technician's repair attempt failed, and I was informed it would take another hour for a colleague to deliver a replacement vehicle. Since I had a business meeting to attend, I was forced to pay for a taxi out of pocket. I did not request compensation for time lost or taxi fare from ASAP. The replacement car was delivered as agreed later in the afternoon (see images 1-3).
2. Unjustified claims and poor attitude
On April 6 at 11:50 AM, I returned the car at the airport as scheduled. Due to time constraints, I could not refuel the car fully and informed the staff to refuel on my behalf, deducting the cost from my credit card. However, the staff took me to the front desk where two employees showed me photos of the previously malfunctioning car and accused me of damaging the grille, demanding compensation of approximately 9,200 THB.
I raised the following concerns:
• The photos showed the rear trunk area of the car, yet the alleged damage involved the front grille, which does not correlate;
• How could I, under normal driving conditions, possibly affect or damage the interior side of the grille?
• During the car pickup, ASAP did not open the hood to check the grille, so how can they now conclude the damage was caused by me? (see images 4-7)
One of the front desk staff members responded to my feedback by blaming me for not purchasing full insurance. In my view, insurance is meant to cover incidents like scratches and traffic accidents, not to shift responsibility for ASAP’s own inadequate maintenance. Does ASAP intend to coerce customers into buying more insurance for profit? When I attempted to express my thoughts calmly, this staff member began arguing loudly. I had to ask them to stop.
Overall
This rental experience deeply undermined my trust in the integrity and service of Thailand’s ASAP company. The sudden loss of vehicle power posed a serious safety risk, leaving me with negative impressions. I hope this review will assist other customers in making more informed choices.
Reviewed: April 15, 2025
The car was in excellent condition and very new. The entire rental and return process was extremely smooth, and the staff provided great service. Highly recommended!
Reviewed: March 3, 2025
Called two hours in advance to schedule a pickup time, but it took two hours to arrive, and they weren't waiting at the promised location.
Reviewed: February 14, 2025
Very satisfied, no extra charges or similar issues.
Reviewed: March 16, 2025
This branch charges unnecessary fees and deducts money arbitrarily. Be cautious to avoid pitfalls. The rental cost was over 800, but they charged me 1627 for vehicle cleaning. Completely unreasonable.
Reviewed: June 26, 2024
Very satisfied. As it was a last-minute booking, I asked if I could pick up the car two hours earlier. The store was very responsible and arranged for a dedicated staff member to deliver the car to the airport. When returning the car, a staff member also came to collect it. The car has a rearview camera, and the front windshield is equipped with sun protection film. Overall, very satisfied.
Reviewed: April 2, 2025
The service was mediocre. Staff at the pickup location were unprofessional and had an indifferent attitude. Especially the pickup/drop-off staff on the first floor; they looked grumpy, extremely impatient, and acted like you owed them money. If you can't handle your temper, you shouldn't be working! There is a stark contrast between their attitude and the excellent service at Yesaway and other counters at the same airport from previous bookings. Efficiency was poor; there was only one customer in line at the front, and they waited for nearly half an hour just standing awkwardly. Both pickup and drop-off are at the same spot, handled by the same employee—the grumpy one throughout. I will never rent from them again. Other counters have service attitudes 100 times better.
Reviewed: November 26, 2024
It's been almost a month, why hasn't my deposit been refunded?
Reviewed: February 14, 2025
Very satisfied, I think the rental company's value for money is excellent.
Reviewed: February 17, 2025
The second floor of the airport exit is easy to find. I always rent from this company. The Honda cars are good, fuel-efficient, and easy to drive, with decent vehicle conditions.
Reviewed: February 24, 2025
前回のASAPレンタカーと一緒で、また、言いがかりをつけてきました。ほとほと、スワンナプームのレンタル会社に嫌気がさしてきました。 ASAPは前回で相当嫌な思いをしたので今回はこのレンタカー会社にしましたが、この会社を中国系の企業らしくASAPと一緒です。 前回同様、返却時に車内で煙草を吸ったと言いがかりをつけ、クリーニング代を４０００バーツ請求してきました。 今回は私が日焼けで皮膚がボロボロのため、皮膚の欠片が床に落ちていたにも関わらず、タバコの灰だと言ってききませんでした。 喫煙していないと何度も主張しても、まったく取合わずデポジットからクリーニング代金4000バーツを請求してきました。 このデポジットというシステムですが、クレジットカードでレンタル時に払うため、レンタカー会社の都合でいかようにもなります。レンタルする側はどうにもなりません。 後ほど、Hertsのスタッフに聞いたところ、中国系のレンタル会社は日本人には適当にデポジットから保険や車両の傷、ガソリン代や清掃代など請求してもそのうち諦めるからほっとくと話していたのを聞いたことがあると言っていました。日本人のみなさんほんと気を付けて下さい。
Reviewed: February 18, 2025
到着ゲートからカウンター場所が近く、車の受渡場所までも近いので敏速に借りる手続きが完了しました。
Reviewed: December 21, 2024
The car was a bit old and wasn't handed over with a full tank of gas.
Reviewed: February 2, 2025
Very satisfied, efficient process, clean vehicle.
Reviewed: September 8, 2024
The car rental process was straightforward and efficient, with overall great service. A pleasant experience.
Reviewed: February 11, 2025
On the day of pickup, the rental company suddenly emailed us about changing the pickup location, causing significant trouble for us and wasting half a day. When I called the rental company, the customer service agent's proficiency in both Chinese and English was mediocre, and they struggled to understand my request. I was using the Grab ride-hailing app and couldn't accurately locate the address provided in the Google Maps link from the email. I requested a clear address in either English or Chinese, but even such a simple request couldn't be fulfilled properly.
Reviewed: February 2, 2025
The main staff handling paperwork was warm and friendly, but the person who took me to inspect the car seemed inexperienced and didn't know how to close the rear trunk. The car wasn't provided with a full tank of fuel, which was surprising, though the staff couldn't communicate in English, so I made sure to take photos to document it. When exchanging the car, the inspection staff claimed they would charge for fuel, but after showing the photos I had taken, they quickly admitted it was a mistake in their colleague's record. Later, they mentioned no deposit would be deducted, but I haven't received any confirmation yet.
Reviewed: February 2, 2025
The vehicle was quite good and well-maintained. Driving to Koh Chang was very comfortable, and the car was fuel-efficient, averaging 0.4 yuan per kilometer. However, I booked the car for 8 AM, and the staff didn't arrive until 10 AM.
Reviewed: January 6, 2025
They gave me a silver Toyota with over 100,000 kilometers on it that had been in an accident and wasn’t repaired. The gas tank wasn’t full, and the car wasn’t even washed before delivery. The service was acceptable, but the overall impression was not good.
Reviewed: February 8, 2025
I booked an Alphard but was given a Volkswagen Multivan, and the car was in terrible condition with all sorts of noises. They said it was the same class and there was only this one available. It was late, I had my child with me, so I had no choice but to accept it.
Reviewed: August 18, 2024
The car had multiple scratches, so I took several photos to confirm that these damages were not caused by me. I forgot to check if the windshield had any scratches during pickup. At drop-off, a female staff member specifically pointed out a small scratch on the windshield, claiming I caused it, and asked if I had recorded it with photos during pickup. After some discussion, fortunately, a male staff member came over and confirmed that the scratch was not my fault. It's really important to thoroughly check the entire car, including the windows, during pickup.
Reviewed: February 2, 2025
I think QEEQ's service is acceptable, but the car rental company doesn't handle issues well at night.
Reviewed: December 22, 2024
Avoid this small company. The car provided was heavily used with its odometer tampered with. While it showed 40,000 kilometers, the actual mileage is likely more than 100,000 kilometers. The condition of the car is comparable to a nearly scrapped taxi (see picture). On the ferry at Koh Chang, the fuel pump broke down, truly unbelievable.
Reviewed: July 22, 2024
The staff was lazy and had no sense of time. They took me to pick up the car well past the scheduled time, and the car's battery was dead and wouldn't start. Do they not check the cars before handing them over to customers? I was delayed for four hours with three kids sleeping on lounge chairs. All our pre-planned schedules were disrupted and compressed. They gave me a different car that was even older with over 80,000 kilometers. Normally, if they cause trouble for the customer, they should upgrade to a better car, but they didn't. They are not the car rental company I booked with; they said they are just their partner. This is deceptive to consumers.
Reviewed: July 9, 2024
QEEQ customer service responds promptly at any time.
Reviewed: November 14, 2020
National staff is really helpful. They provide the car the same as describe in the booking detail. The car is clean, fully functional. Recommend National.
Reviewed: June 6, 2020
The store is easy to find, and both renting and returning the car are very convenient.
Reviewed: May 21, 2020
National provided very good service and I will come back again.
Reviewed: August 17, 2019
The service was very attentive, they picked us up at the airport. The rental location is very close to the airport.
Reviewed: May 14, 2019
The supplier picks up customers directly at the airport exit and takes them to the store, which is quite convenient.
Reviewed: June 7, 2022
Excellent Service. The Staff is so cooperative and helpful. 10/10
Reviewed: February 17, 2020
The pickup location was very far from the actual spot, and they didn't have a counter inside the airport. My SIM card only had data but couldn't make calls, so I couldn't find anyone and had to buy another SIM card to contact them. They initially said Entrance 10 in the Arrival Hall, but after several phone calls and moving around, we finally met at Entrance 8 in the Departure Hall, wasting an hour. If you don't speak good English, it might be really difficult to communicate. To avoid uncertainty in your travel, I strongly advise against renting a car from KPN.
Reviewed: January 13, 2020
Need to sign another contract with 5000 baht deposited for car damage. The document had a small tick on one damage, it was rule out after request. But it was signed and return to the staff of KPN. Got the image that any mirror scratch( such as scratch by sand) will be charged. It is bad feeling than other car rent companies in Bangkok.
Reviewed: November 14, 2019
Very nice service, cheap, easy and comfortable. Will book again with Easycarrent. Thank you.
Reviewed: September 22, 2019
The car model is not very new but clean, in good condition, with sufficient power. The car rental company provides good service.
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