Locauto Car Rental
Locauto is a well-established car rental company based in Italy, known for its reliable and customer-focused service. Founded in 1979, Locauto has more than 30 years of experience in the car hire industry, making it a trusted choice for both local and international travelers. As a local car rental brand, the company has expanded significantly, operating over 30 locations across Italy, including 22 rental offices situated in major airports. This extensive network allows easy access for travelers seeking convenient vehicle booking options directly upon arrival.
Locauto offers a wide range of vehicles, from economy models to premium brands such as Volkswagen, Hyundai, and Audi, ensuring flexibility for various customer needs. The fleet is regularly updated to provide modern and efficient cars. The company also offers 24-hour rental services, with select airport locations providing complimentary shuttle services. In 2013, Locauto partnered with Enterprise, enhancing its global reach and reinforcing its commitment to high-quality customer service. While Locauto excels in offering localized expertise and accessibility, travelers should note that some smaller branches may have limited operating hours compared to major international chains. Nonetheless, Locauto remains a strong choice for those prioritizing value, convenience, and personalized car hire experience in Italy.
/10
Vehicle condition
0.0Vehicle cleanliness
0.0Spaciousness
0.0Counter staff
0.0Pick-up location
0.0Drop-off location
0.0Pick-up time
Drop-off time
10
Excellent
The counter is located within the airport and shared with several car rental companies; you need to take a number and wait in line.
Milan
Reviewed: October 13, 2025
10
Excellent
The staff at the rental company will try to promote services like prepaid fuel and insurance. After informing them that I've already purchased insurance online, they didn't push further. The car provided wasn't the exact one I booked, but it was of a similar size. Cars in Europe are generally quite small. When I picked up the car, I felt the fuel tank wasn't completely full and was about 1/10th short, but I couldn't be bothered to argue and just drove off. Returning the car was straightforward—just fill the tank completely. The car had some scratches or dents beforehand, which were all noted with pictures on the tablet, making the return process very smooth.
Naples
Reviewed: October 9, 2025
10
Excellent
Pickup was convenient, but the fuel tank wasn't full. I forgot to take a photo, so I refilled it before returning the car. Also, the car didn't have windshield washer fluid, but thankfully, I didn't need it during the trip.
Florence
Reviewed: October 9, 2025
10
Excellent
Located inside the train station, very convenient.
Venice
Reviewed: October 8, 2025
10
Excellent
The service attitude was good, communication went smoothly, and there was no pressure to buy insurance. However, the efficiency was slightly low (perhaps it's a common issue in Europe...).
Venice
Reviewed: October 2, 2025
10
Excellent
The staff at this branch are friendly and professional, straight to the point with a positive attitude.
Palermo
Reviewed: September 25, 2025
10
Excellent
Pretty good.
Bologna
Reviewed: August 23, 2025
10
Excellent
The staff was professional and efficient, the procedures were simple, and there was no upselling. The vehicle was very new, likely within a few months, and its condition was excellent.
Rome
Reviewed: August 18, 2025
10
Excellent
Very good.
Milan
Reviewed: August 18, 2025
8
Very good
The car pickup experience was good, but the exchange process was disappointing. The fuel tank was not fully filled when picking up the car. Before returning the car, we refueled at a gas station about 40-50 kilometers from the highway exit, but the rental company claimed the fuel level was insufficient and wanted to charge 80 euros. We had to drive out again to refuel, which only cost 8 euros. Lesson learned: refuel closer to the city area before returning the car. Additionally, during the vehicle exchange, they inspected the headlights for damages and falsely accused us of using the wrong type of fuel. We argued strongly, and they eventually dropped the claim. Tips: Take a photo of the fuel gauge when picking up the car, and keep the fuel receipt for proof.
Rome
Reviewed: August 17, 2025
10
Excellent
Overall, it was pretty good, and the service was nice.
Rome
Reviewed: August 15, 2025
10
Excellent
Very smooth process.
Milan
Reviewed: August 13, 2025
10
Excellent
Very convenient. The process of picking up and returning the car was seamless. The originally booked model was unavailable, so it was replaced with another car, which was in great condition and very comfortable to drive.
Milan
Reviewed: August 10, 2025
10
Excellent
No waiting in line, simple procedures, received a Volvo XC40 in excellent condition, very satisfied.
Rome
Reviewed: August 6, 2025
10
Excellent
Very satisfied
Milan
Reviewed: August 3, 2025
10
Excellent
Very satisfied, will choose this brand again next time.
Milan
Reviewed: August 1, 2025
6
Average
Milan
Reviewed: July 29, 2025
10
Excellent
Satisfied
Milan
Reviewed: July 28, 2025
10
Excellent
Very satisfied
Milan
Reviewed: July 28, 2025
10
Excellent
Very satisfied.
Milan
Reviewed: July 19, 2025
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