very satisfied

It's basically a shady place. They charged an extra 100 euros for no reason when returning the car. I was in a rush to catch my flight and didn't carefully check the bill before signing, mainly because I didn't expect such bad behavior from them. After contacting the rental company, they said it was too late to dispute since I had already signed the bill. I can only consider it bad luck. If you rent from this company in the future, make sure to carefully check the bill, especially in Italy, as both large and small companies can have such issues.

The staff was very kind and waited for me from the flight delay.

the tme to get the car was very long and there is not enough information in the airport in Catane to drive the client to the counter

no problem with the reservation

The car was not a jeep compass enten thugh there was several at the Pick up spot. There was 5-6 damages, the first staff member had a lot of pictures of the damages. And when I returner the car, they wanted we to pay for One of those damages.....only because I had several pictures of the car from the Pick up date, I managed to get through the drop off circus!!

Excellent

Excellent