very satisfied

The gearbox couldn't shift under normal driving conditions, and the company took too long to address the issue. They also refused to replace the vehicle with the same model.

Terrible service. When I picked up the car, they asked me to sign a form and froze 207 Euros as a pre-authorization. I repeatedly confirmed with the staff that this amount would be unfrozen after the car was returned and that there would be no other charges unless there were violations. However, on the fourth day after returning the car, the entire pre-authorization amount was charged. After returning to my home country, it took two months of appeals to find out that a lot of additional fees were included. This rental cost me over a thousand yuan.

The car was very new and picking it up from the airport was very convenient.

Very helpful staff

Excellent and easy to navigate web site. Helpful support staff

Charged 34 euro for 1 bar less to full tank.