Marvelous

The car provided was not what I expected. The staff saw I had a lot of luggage and forcibly changed it to a 308SW, with additional charges applied. The experience was terrible. Picking up and dropping off the car was relatively easy and quick, and didn’t affect my flight schedule.

Very good

The tire pressure was inflated to 4.5 bar, which is ridiculous. Everything else was fine.

They didn't show me the contract before asking for my credit card. I communicated with the car rental platform about this issue, which took twenty minutes. The clerk was very unhappy and said I wasted her time.

They were ok. We really had very nice experience with the pasat except 2 things. 1. When I took the car it was night and rainy so I didn't notice that on the front window there was a little crack and it was really annoying and interapt my drive. 2. There was no spear tire in the vehicle. Other than that everything was just perfect.

Great experience