Excellent

Everything else was great, but we paid €100 to rent snow chains and they only gave us snow socks. When we were crossing a mountain pass in Switzerland, the local police required actual chains, so we had to buy another set on the spot for 150 CHF.

Overall service was satisfactory, but the car rental company should provide more guidance and instructions for the pickup and drop-off processes. When picking up the car, after making the payment on-site, the company only gave a brief explanation of the contract. No staff accompanied me during pickup; I had to find the car myself. Once at the pickup location, it was not easy to locate any staff. For the return, it was done at night, and there was no one at the drop-off point.

It would be helpful if the pickup and drop-off locations were described in more detail to make them easier to find. This is especially important for locations at train stations and airports, where there are no specific building numbers. More detailed address information is needed.

Very good