Small car for a bit expensive money but needed it for business

Not bad, no need to queue

No need to queue

This car rental company is great. Although the rental price is reasonable, adding insurance makes it somewhat expensive. However, the staff there are very good. Especially in Regensburg, where we returned the car! The guy there was on his first day at work, and he kindly drove us to the train station after we returned the car. If there’s a next time, I’ll definitely choose this company again.

The experience was average. The only thing that exceeded my expectations was the free upgrade to an SUV due to the unavailability of the reserved model. I was first asked to change the return location, and then told that the bumper had scratches upon return. However, I had been very cautious and did not have any collisions. Thankfully, I had supplemental insurance.

Staff was very nice and helpful.

Staff from the instant online Customer Service platform (Chatroom) provided excellent assistance which was highly appreciated.