Highly recommend

Very satisfied.

All the paperwork was complete, but they refused to rent to us, claiming we didn't have certification from the Italian embassy and that the translation provided by the rental company was falsified. Their attitude was terrible! Clearly, they didn't want to rent to us early at a lower rate, aiming to charge higher prices later. This is unacceptable!

The car rental company had a very good attitude.

I clarified prior to booking the car to make sure that I can drive the car into Bosnia and I even clarified again when I picked up the car. Everyone said there won't be any issues, but I was not able to enter Bosnia when I came to the boarder. It's in the law that a original green card is needed to enter Bosnia. Alamo just gave me a copy and said it will be good enough. I had to leave the car and get a taxi to Bosnia and rent another car. I do want a refund on the car.

Très longue attente pour récupérer le véhicule à notre arrivée. La personne est particulièrement aimable mais il en faudrait deux pour plus d'efficacité et éviter ce désagrément qui nous a vraiment retardées