Fine

Very efficient, the car was in excellent condition. The new models come with CarPlay and speed alerts, which are great. When picking up the car, make sure to carefully inspect the vehicle and take photos or videos of any damages.

The staff were the most courteous of any airport we have used. We were very impressed with the efficiency,and clarity of the insurance and the car was not the one we ordered but an excellent Citroen. Thankyou

The web site was easy to follow and the booking also Thankyou

I get the VW Polo instead of Ford Fiesta, which is totally fine with me, the car was in great condition. The counter staff is friendly and work fast, However I have to spent more than 40 minutes waiting as there's a group of tourist picking up two cars before me and there's only one person in that group who can speak English and he has to translate every word the staff said to his friend (it's uncontrollable factor, nothing to complain on the staff.) The counter operating hour is rather too short, only 8am - 3pm.

Budget

The additional insurance cover is expensive (£18 per day)