Excellent

Pick-up and return were both pretty smooth. No pushy upselling either—they just asked once if I wanted extra roadside assistance, I said no, and that was it. Super convenient overall. The car itself was big and roomy, really comfortable to ride in, and it was basically brand new with under 8,000 km on it, so big thumbs up! Only downside is the fuel consumption—just over 10L per 100 km, so not exactly economical.

Very satisfied, the explanation was clear.

The two young men provided great service.

Disappointed as they have overcharged me. Booking was for NZ$316.83 (AU$302.83) + $200 bond, So AU$502.83 was frozen on credit card. But when I returned the car they charged my card with NZ$373.83 instead of the $316.83, petrol was filled there was no reason to take any extra. Invoice still has not been supplied despite requested. Further they were still holding the AU$502.83 a week later in pending as well as being paid on the 17th for the car. So they had double dipped my card for 5 working days overdrawing it as well as taking an extra $57 with no explanation.

Good

The car was fantastic. The staff at check were good but there were not enough of them. There was a high volume of people picking up cars on arrival with only 2 staff on the counter. Wait time of almost 1 hour and 30 mins was not ideal after long flights and 2 young children.

Great service! Look forward to using you again in the future!